Hindy L. Schachter – författare
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2 produkter
2 produkter
Häftad, Engelska, 1996
404 kr
Skickas inom 5-8 vardagar
Viewing the public as owners rather than customers of government, this book argues that better performance by public agencies requires active and responsible citizens as well as efficient organizations.Challenging the assumptions of the "reinventing-government" movement now in vogue, this book unites a call for active citizenship with the current concern for improving public-agency performance. The author argues that citizens should not be viewed as customers of government, as reinventing-government advocates assume, but rather as government's owners. By analyzing a turn-of-the-century model of urban reform that depicts this relationship between citizens and government, Schachter shows how reinvigorating an active public is essential to increasing agency efficiency and responsiveness. She offers two strategies for moving toward active citizenship: better citizenship education, including service learning, and public agencies' provision of better-focused information for their owners. This book will spark much-needed debate on the role of active citizens in administrative reform.
Häftad, Engelska, 1989
370 kr
Tillfälligt slut
This book argues that the "authoritarian" depiction of Frederick Taylor trivializes his important contribution. Schachter's analysis of Taylor's work shows that he actually originated many of the human relations insights that the literature attributes to Mayo, Maslow, and McGregor.Introduced are two major arguments. Through an examination of Taylor's work, a new way of understanding his actual approach to management is opened. Also discussed are the political and historical reasons that led to the distortion of his work.