Jacqueline Carter – författare

Join the global movement that''s making corporations more people-centric to achieve great results.

The world is facing a global leadership crisis. Seventy-seven percent of leaders think they do a good job of engaging their people, yet 88 percent of employees say their leaders don''t engage enough. There is also a high level of suffering in the workplace: 35 percent of employees would forgo a pay raise to see their leaders fired.

This is an enormous waste of human talent--despite the fact that $46 billion is spent each year on leadership development.

Based on extensive research, including assessments of more than 35,000 leaders and interviews with 250 C-level executives, The Mind of the Leader concludes that organizations and leaders aren''t meeting employees'' basic human needs of finding meaning, purpose, connection, and genuine happiness in their work.

But more than a description of the problem, The Mind of the Leader offers a radical, yet practical, solution. To solve the leadership crisis, organizations need to put people at the center of their strategy. They need to develop managers and executives who lead with three core mental qualities: mindfulness, selflessness, and compassion.

Using real-world inspirational examples from Marriott, Accenture, McKinsey & Company, LinkedIn, and many more, The Mind of the Leader shows how this new kind of leadership turns conventional leadership thinking upside down. It represents a radical redefinition of what it takes to be an effective leader--and a practical, hard-nosed solution to every organization''s engagement and execution problems.

Listening is a critical skill for leaders and managers alike, but it''s not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery of ideas, and clarify your own thinking.

In this book, you''ll learn from the latest research what prevents you from hearing others, when to focus on your inner voice, and how to converse more effectively, so you better understand your counterpart''s emotions and point of view.

How to be human at work. HBR''s Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Leadershipis hard. How can you balance compassion for your people with effectiveness ingetting the job done?

A global pandemic, economicvolatility, natural disasters, civil and political unrest. From New York toBarcelona to Hong Kong, it can feel as if the world as we know it is comingapart. Through it all, our human spirit is being tested. Now more than ever,it''s imperative for leaders to demonstrate compassion.

But inhard times like these, leaders need to make hard decisions—delivernegative feedback, make difficult choices that disappoint people, and in somecases lay people off. How do you do the hard things that come with theresponsibility of leadership while remaining a good human being and bringingout the best in others? Most people think we have to make a binary choicebetween being a good human being and being a tough, effective leader. But thisis a false dichotomy. Being human and doing what needs to be done are notmutually exclusive. In truth, doing hard things and making difficult decisionsis often the most compassionate thing to do.

As founder andCEO of Potential Project, Rasmus Hougaard and his longtime coauthor, JacquelineCarter, show in this powerful, practical book, you must always balance caring foryour people with leadership wisdom and effectiveness. Using data from thousandsof leaders, employees, and companies in nearly a hundred countries, the authorsfind that when leaders bring the right balance of compassion and wisdom to thejob, they foster much higher levels of employee engagement, performance,loyalty, and well-being in their people.

With rich examplesfrom Netflix, IKEA, Unilever, and many other global companies, as well aspractical tools and advice for leaders and managers at any level,Compassionate Leadership is your indispensable guide todoing the hard work of leadership in a human way.

Improve the way you work and feel by forming better habits.

We all have habits. Some of them we''ve carefully built up; others we may have simply fallen into. Some of them may help us get our work done or balance the many aspects of our lives. Others, though, may hold us back.

Good Habits explores how to assess your behavior to see where you can improve your mood and productivity at the granular level. With the latest psychological research and practical advice from leading experts, you''ll learn how to set healthy habits; let go of toxic behaviors that drain you; and overcome any mental blocks that might be preventing change.

How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

What''s the worst that can happen?

Anxiety is the most prevalent mental disorder worldwide. But rumination, worry, and catastrophizing don''t have to hold you back at work. By understanding how anxiety works, you can better manage these feelings.

This book will help you distinguish stress from anxiety, use self-compassion and mindfulness to combat the symptoms, find the support you need, and move forward more comfortably and confidently in your job.

This volume includes the work of:

How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

AI has the potential to transform leadership and business—or to lead us toward an automated and uninspiring work experience. Which will it be?

Humans have always been good at inventing tools that change the way we live and work, but not always good at adapting to those changes. The internet has given us instant access to gigabytes of data and yet has made us more distracted. Social media has enabled constant connection to our networks and yet it can also alienate or isolate us. What impact will the phenomenal growth of AI ultimately have on our life and work?

So far, that question has mostly prompted a wave of anxiety about the disappearance of jobs and the loss of humanity in our work lives. But as founder and managing partner of Potential Project Rasmus Hougaard and senior partner Jacqueline Carter show in this essential book, that''s a very limited perspective, leaving out a crucial point: AI has the power to transform leadership for the better. The key is in how leaders use it.

The authors conducted in-depth interviews with more than a hundred CEOs and executives across a range of industries, met with top AI experts, and completed 360-degree surveys of scores of leaders and employees worldwide. They found that by thoughtfully delegating tasks to AI and using it to augment skills and behaviors, leaders can unlock a truly human experience of work while enhancing organizational performance.

The AI-augmented leader moves beyond a focus on the technology itself to constantly probe how it can strengthen the core qualities of human-centered leadership: awareness, wisdom, and compassion. In this way, AI can help leaders and organizations become more human.

With deep insight and rigorous research, More Human will help leaders navigate our AI-enabled future.