James L. Bowditch - Böcker

This book introduces the reader to terms and concepts that are necessary to understand OB and their application to modern organizations. It also offers sufficient grounding in the field that enables the reader to read scholarly publications such as HR, CMR, and AMJ. This edition features new material on emotional intelligence, knowledge management, group dynamics, virtual teams, organizational change, and organizational structure.

Using two longitudinal survey projects as examples, the authors describe how to use organizational surveys to assesses employee attitudes and to develop and improve quality of work life programs.