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James Merlino – författare

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4 produkter

  1. James Merlino - Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way, Inbunden. Tillgänglighet: Lägg i varukorg

    Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

    Av James Merlino

    Inbunden, 2014

    415 kr

    Lägg i varukorg

    THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered organization ranked among the lowest in the …

  2. James Merlino - Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way, E-bok. Tillgänglighet: Lägg i varukorg

    Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

    Av James Merlino

    E-bok, 2014

    519 kr

    Lägg i varukorg

    THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered organization ranked among the lowest in the …

  3. Craig Clapper, James Merlino, Carole Stockmeier - Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare, Inbunden. Tillgänglighet: Lägg i varukorg

    Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare

    Av Craig Clapper, James Merlino m. fl.

    Inbunden, 2018

    336 kr

    Lägg i varukorg

    From the nation’s leading experts in healthcare safety—the first comprehensive guide to delivering care that ensures the safety of patients and staff alike. One of the primary tenets among healthcare professionals is, “First, do no harm.” Achieving this goal means ensuring the safety of both …

  4. Carole Stockmeier, James Merlino, Craig Clapper - Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare, E-bok. Tillgänglighet: Lägg i varukorg

    Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare

    How to Achieve Patient and Workforce Safety in Healthcare

    Av Carole Stockmeier, James Merlino m. fl.

    E-bok, 2018

    430 kr

    Lägg i varukorg

    From the nation’s leading experts in healthcare safety—the first comprehensive guide to delivering care that ensures the safety of patients and staff alike. One of the primary tenets among healthcare professionals is, “First, do no harm.” Achieving this goal means ensuring the safety of both …