Jean Paolo G. Lacap – författare

Industry 4.0 is revolutionizing the way companies do business by integrating new technologies into workplace practices and into production facilities and throughout their operations. This new volume provides an insightful examination of the role of people analytics—the data-driven and goal-focused method of studying people processes, functions, challenges, and opportunities at work to elevate these systems and achieve sustainable business success—in the era of Industry 4.0. It explores the use of AI and other technologies in analyzing cognition, human potential, and talent management; for studying workplace diversity and inclusion; in performance management and reward analytics; to enhance emotional and social intelligence in decision making; for employee training programs; for employee wellness enhancement; for leadership development; and more.

Industry 4.0 is revolutionizing the way companies do business by integrating new technologies into workplace practices and into production facilities and throughout their operations. This new volume provides an insightful examination of the role of people analytics—the data-driven and goal-focused method of studying people processes, functions, challenges, and opportunities at work to elevate these systems and achieve sustainable business success—in the era of Industry 4.0. It explores the use of AI and other technologies in analyzing cognition, human potential, and talent management; for studying workplace diversity and inclusion; in performance management and reward analytics; to enhance emotional and social intelligence in decision making; for employee training programs; for employee wellness enhancement; for leadership development; and more.

This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company’s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry.

This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company’s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry.