Jeff Saperstein – författare
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5 produkter
Applying Service Science in Business; Attaining Growth and Profitability Through Customer Investment and Empowerment
Av Hunter Hastings, Jeff Saperstein
Häftad, 2014
267 kr
Lägg i varukorg
Business paradigm shifts are rare. However, the shift to a services-dominant economy and to services-dominant value creation genuinely merits the designation. Almost 80% of GDP in developed economies is attributable to services, and some economists regard products as merely the physical embodiment …
Service Thinking
The Seven Principles to Discover Innovative Opportunities
Av Jeff Saperstein, Hunter Hastings
E-bok, 2014
129 kr
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This is a must-read for anyone trained in traditional processimprovement or business architecture. In surprisingly clearlanguage this book lays out the essentials of service thinking,and how the service paradigm transforms the way in whichorganizations innovate on behalf of their customers. It …
Interconnected Individual
Seizing Opportunity in the Era of AI, Platforms, Apps, and Global Exchanges
Av Hunter Hastings, Jeff Saperstein
Häftad, 2018
267 kr
Lägg i varukorg
Given the rapid technological, organizational, and structural changes that challenge conventional institutions and economies, what is the future of work? The authors propose a path to seize opportunity for the individual worker and entrepreneur, who can be newly interconnected and augmented by …
Interconnected Individual
Seizing Opportunity in the Era of AI, Platforms, Apps, and Global Exchanges
Av Jeff Saperstein, Hunter Hastings
E-bok, 2018
176 kr
Lägg i varukorg
Given the rapid technological, organizational, and structural changes that challenge conventional institutions and economies, what is the future of work? The authors propose a path to seize opportunity for the individual worker and entrepreneur, who can be newly interconnected and augmented by …
