John W. Gardner, founder of Common Cause, has served his country in many roles ranging from that of Marine Corps officer to Secretary of Health, Education, and Welfare. He has been a professor, a foundation president, and in 1974 was awarded the presidential medal of freedom, the nation’s highest civilian award. “The task of the moment,” Mr. Gardner says,” is to recreate a motivated society.” How are we to combat widespread apathy? How are we to release the spirit and zest and enthusiasm that drives civilizations forward? Now, after a dozen years wholly devoted to action and conflict in public life, Mr. Gardner steps back and looks at the beliefs and values that must underlie human striving. He says of this book, “It’s about the attitudes and values at the core of your being.” He confronts hard questions and offers powerful, thought-provoking answers.

In Excellence, Mr. Gardner discusses the strengths and failings of our educational system, our confusion over the idea of equality, and the nature of leadership in a free society.

"Gardner's is not a 'how-to-do-it' book for the conduct of modern society. It is something rarer these days and more basic: a 'why-to-do-it' book. Its impact on many readers is bound to be challenging and stimulating and even inspirational."-Clark Kerr, Science

"Liberty and duty, freedom and responsibility. That's the deal." John W. Gardner's life was dedicated to revitalizing the American Dream, a dream that must be recreated by each generation of caring citizens as they reshape it to meet the unrolling future. Now more than ever, citizens must step up and take action to create the world in which we want to live. Living, Leading, and the American Dream is an inspiration— and a call to action. Beginning with an exploration of Gardner's life and values in his own words, this stirring and engaging collection shares Gardner's vision on personal renewal, community, leadership, and civic engagement.The essays and speeches collected in this transformational volume are founded on Gardner's belief that we as a people want freedom— freedom at home as well as a world where freedom is possible. They are founded on his deep belief in the dignity and worth of the individual and his unshakable resolve to protect and preserve that dignity. They are founded on his belief that men and women should be empowered to achieve the best that is in them, and that we are the declared enemies of all conditions, such as disease, ignorance, or poverty, that stunt the individual and prevent such fulfillment.And they are founded on the fact that achieving these goals is difficult and requires the commitment of all citizens. The essays in Living, Leading, and the American Dream move from individual to community to society, offering Gardner's vision on the role of the individual in attaining the greater good. Leaders of innovative organizations, civic leaders, and concerned citizens will find guidance and inspiration in Gardner's unique vision of every citizen's responsibility and capacity to make a difference.

In the newly revised seventh edition of Managing Quality: Integrating the Supply Chain, a decorated team of operations experts delivers a thorough introduction to quality management with an enduring emphasis on the importance of the supply chain for quality improvement. You''ll obtain an integrated understanding of the customers, suppliers, technology, and people essential to maintaining and enhancing product quality in business.

This latest edition combines the unifying theme of the supply chain with the latest developments in critical subject areas, like Lean, Six Sigma, and service quality. Updated vignettes and references maintain the currency of the work, while new content expands its scope and increases readability and accessibility for students of operations, quality management, and business.

In the newly revised seventh edition of Managing Quality: Integrating the Supply Chain, a decorated team of operations experts delivers a thorough introduction to quality management with an enduring emphasis on the importance of the supply chain for quality improvement. You'll obtain an integrated understanding of the customers, suppliers, technology, and people essential to maintaining and enhancing product quality in business.This latest edition combines the unifying theme of the supply chain with the latest developments in critical subject areas, like Lean, Six Sigma, and service quality. Updated vignettes and references maintain the currency of the work, while new content expands its scope and increases readability and accessibility for students of operations, quality management, and business.

The gold-standard introduction to quality management throughout the supply chain Quality management is at the heart of successful supply chains, and Managing Quality: Integrating the Supply Chain, Eighth Edition provides the most comprehensive, up-to-date approach to mastering this critical field. This edition builds on a foundation of modern quality theory while integrating cutting-edge advancements, including AI, IoT, and risk management in global supply chains. With a focus on Lean, Six Sigma, and service quality, this leading textbook equips students and professionals with the essential tools to enhance quality and operational effectiveness. WILEY ADVANTAGE Provides a student-friendly introduction to quality management through a unifying supply chain framework that links foundational quality management principles with modern advancements in Lean, Six Sigma, and service qualityPresents a contingency-based approach grounded in both research and practitioner insights to offer adaptable quality management strategiesIntegrates real-world case studies, including insights from Samsung, Apple, and Great Ormond Street HospitalExplores cutting-edge topics such as AI, IoT, big data analytics, and digital transformation in quality managementEnhances learning with experiential exercises, active figures, and engaging interactive contentEmphasizes ethical considerations in quality management, including ISO standards and corporate social responsibilityOffers instructor resources, including PowerPoint slides, test banks, and guided discussion questionsAN INTERACTIVE, MULTIMEDIA LEARNING EXPERIENCE This textbook includes access to an interactive, multimedia e-text. Icons throughout the print book signal corresponding digital content in the e-text. Managing Quality integrates video content developed to complement the text and engage readers more deeply with the fascinating field of quality management. Bloomberg News videos demonstrating and applying concepts are integrated throughout the e-text.Downloadable Content appears in applicable chapters, enabling students to see and work with data and spreadsheets.Concept Check Questions at the end of each section provide immediate feedback, helping readers monitor their understanding and mastery of the material.

“The only stability possible is stability in motion.”—John William GardnerIn his classic treatise Self-Renewal, John W. Gardner examines why great societies thrive and die. He argues that it is dynamism, not decay, that is dramatically altering the landscape of American society. The twentieth century has brought about change more rapidly than any previous era, and with that came advancements, challenges, and often destruction. Gardner cautions that “a society must court the kinds of change that will enrich and strengthen it, rather than the kind of change that will fragment and destroy it.”A society’s ability to renew itself hinges upon its individuals. Gardner reasons that it is the waning of the heart and spirit—not a lack of material might—that threatens American society. Young countries, businesses, and humans have several key commonalities: they are flexible, eager, open, curious, unafraid, and willing to take risks. These conditions lead to success. However, as time passes, so too comes complacency, apathy, and rigidity, causing motivation to plummet. It is at this junction that great civilizations fall, businesses go bankrupt, and life stagnates. Gardner asserts that the individual’s role in social renewal requires each person to face and look beyond imminent threats.Ultimately, we need a vision that there is something worth saving. Through this vision, Gardner argues, society will begin to renew itself, not permanently, but past its average lifespan, and it will at once become enriched and rejuvenated.

John W. Gardner, founder of Common Cause, has served his country in many roles ranging from that of Marine Corps officer to Secretary of Health, Education, and Welfare. He has been a professor, a foundation president, and in 1974 was awarded the presidential medal of freedom, the nation’s highest civilian award. “The task of the moment,” Mr. Gardner says,” is to recreate a motivated society.” How are we to combat widespread apathy? How are we to release the spirit and zest and enthusiasm that drives civilizations forward? Now, after a dozen years wholly devoted to action and conflict in public life, Mr. Gardner steps back and looks at the beliefs and values that must underlie human striving. He says of this book, “It’s about the attitudes and values at the core of your being.” He confronts hard questions and offers powerful, thought-provoking answers.

In Excellence, Mr. Gardner discusses the strengths and failings of our educational system, our confusion over the idea of equality, and the nature of leadership in a free society.

"Gardner's is not a 'how-to-do-it' book for the conduct of modern society. It is something rarer these days and more basic: a 'why-to-do-it' book. Its impact on many readers is bound to be challenging and stimulating and even inspirational."-Clark Kerr, Science

"Liberty and duty, freedom and responsibility. That's the deal." John W. Gardner's life was dedicated to revitalizing the American Dream, a dream that must be recreated by each generation of caring citizens as they reshape it to meet the unrolling future. Now more than ever, citizens must step up and take action to create the world in which we want to live. Living, Leading, and the American Dream is an inspiration— and a call to action. Beginning with an exploration of Gardner's life and values in his own words, this stirring and engaging collection shares Gardner's vision on personal renewal, community, leadership, and civic engagement.The essays and speeches collected in this transformational volume are founded on Gardner's belief that we as a people want freedom— freedom at home as well as a world where freedom is possible. They are founded on his deep belief in the dignity and worth of the individual and his unshakable resolve to protect and preserve that dignity. They are founded on his belief that men and women should be empowered to achieve the best that is in them, and that we are the declared enemies of all conditions, such as disease, ignorance, or poverty, that stunt the individual and prevent such fulfillment.And they are founded on the fact that achieving these goals is difficult and requires the commitment of all citizens. The essays in Living, Leading, and the American Dream move from individual to community to society, offering Gardner's vision on the role of the individual in attaining the greater good. Leaders of innovative organizations, civic leaders, and concerned citizens will find guidance and inspiration in Gardner's unique vision of every citizen's responsibility and capacity to make a difference.

In the newly revised seventh edition of Managing Quality: Integrating the Supply Chain, a decorated team of operations experts delivers a thorough introduction to quality management with an enduring emphasis on the importance of the supply chain for quality improvement. You''ll obtain an integrated understanding of the customers, suppliers, technology, and people essential to maintaining and enhancing product quality in business.

This latest edition combines the unifying theme of the supply chain with the latest developments in critical subject areas, like Lean, Six Sigma, and service quality. Updated vignettes and references maintain the currency of the work, while new content expands its scope and increases readability and accessibility for students of operations, quality management, and business.

In the newly revised seventh edition of Managing Quality: Integrating the Supply Chain, a decorated team of operations experts delivers a thorough introduction to quality management with an enduring emphasis on the importance of the supply chain for quality improvement. You'll obtain an integrated understanding of the customers, suppliers, technology, and people essential to maintaining and enhancing product quality in business.This latest edition combines the unifying theme of the supply chain with the latest developments in critical subject areas, like Lean, Six Sigma, and service quality. Updated vignettes and references maintain the currency of the work, while new content expands its scope and increases readability and accessibility for students of operations, quality management, and business.

The gold-standard introduction to quality management throughout the supply chain Quality management is at the heart of successful supply chains, and Managing Quality: Integrating the Supply Chain, Eighth Edition provides the most comprehensive, up-to-date approach to mastering this critical field. This edition builds on a foundation of modern quality theory while integrating cutting-edge advancements, including AI, IoT, and risk management in global supply chains. With a focus on Lean, Six Sigma, and service quality, this leading textbook equips students and professionals with the essential tools to enhance quality and operational effectiveness. WILEY ADVANTAGE Provides a student-friendly introduction to quality management through a unifying supply chain framework that links foundational quality management principles with modern advancements in Lean, Six Sigma, and service qualityPresents a contingency-based approach grounded in both research and practitioner insights to offer adaptable quality management strategiesIntegrates real-world case studies, including insights from Samsung, Apple, and Great Ormond Street HospitalExplores cutting-edge topics such as AI, IoT, big data analytics, and digital transformation in quality managementEnhances learning with experiential exercises, active figures, and engaging interactive contentEmphasizes ethical considerations in quality management, including ISO standards and corporate social responsibilityOffers instructor resources, including PowerPoint slides, test banks, and guided discussion questionsAN INTERACTIVE, MULTIMEDIA LEARNING EXPERIENCE This textbook includes access to an interactive, multimedia e-text. Icons throughout the print book signal corresponding digital content in the e-text. Managing Quality integrates video content developed to complement the text and engage readers more deeply with the fascinating field of quality management. Bloomberg News videos demonstrating and applying concepts are integrated throughout the e-text.Downloadable Content appears in applicable chapters, enabling students to see and work with data and spreadsheets.Concept Check Questions at the end of each section provide immediate feedback, helping readers monitor their understanding and mastery of the material.

“The only stability possible is stability in motion.”—John William GardnerIn his classic treatise Self-Renewal, John W. Gardner examines why great societies thrive and die. He argues that it is dynamism, not decay, that is dramatically altering the landscape of American society. The twentieth century has brought about change more rapidly than any previous era, and with that came advancements, challenges, and often destruction. Gardner cautions that “a society must court the kinds of change that will enrich and strengthen it, rather than the kind of change that will fragment and destroy it.”A society’s ability to renew itself hinges upon its individuals. Gardner reasons that it is the waning of the heart and spirit—not a lack of material might—that threatens American society. Young countries, businesses, and humans have several key commonalities: they are flexible, eager, open, curious, unafraid, and willing to take risks. These conditions lead to success. However, as time passes, so too comes complacency, apathy, and rigidity, causing motivation to plummet. It is at this junction that great civilizations fall, businesses go bankrupt, and life stagnates. Gardner asserts that the individual’s role in social renewal requires each person to face and look beyond imminent threats.Ultimately, we need a vision that there is something worth saving. Through this vision, Gardner argues, society will begin to renew itself, not permanently, but past its average lifespan, and it will at once become enriched and rejuvenated.