Jose A. H. Sobrinho – författare

The four objectives of this study were to: review the state of knowledge management as an industry; illustrate how knowledge management might be used in a drinking water utility; review how knowledge management is being applied in utilities; develop a pilot knowledge management implementation system for a drinking water utility.

The product of this research has extensive application to the drinking water and regulatory communities for assessing source waters, enriching the ability to assemble and evaluate all existing and readily available water quality-related data and information.