Joyce Westerink - Böcker

Fred Boekhorst Steady progress in Information and Communication technology has advanced the Internet, once merely a tool for exchange of scientific infor- tion between universities, to a platform that enables the transformation of our society. In this new, digital society, people can take more informed decisions because of new mechanisms for finding what you’re looking for [Google], new mechanisms of accessing background knowledge [Wikipedia], new ways of engaging with one another [chat], new ways of trading goods [e-Bay] and many more. While these represent already profound changes in our lifestyle, the effects of digitizing society have just begun. So far, the Internet has made information accessible through computer screens but the next wave will be “The Internet of Things”. Environments will become smart and responsive to the presence of people and objects. The key underlying technology here is embedded sensor technology that allows sensors to monitor people and their environment and to communicate me- urements. The combination of the Internet [representing Intelligence and p- vasiveness] and sensor networks [representing Ambient probing] will unlock many new applications, for example in the field of optimized logistics, smart agriculture or more intelligent living environments. At Philips, we have set up three different laboratory environments that aim to research how an int- ligent environment could help people. One of those environments is called “Care-Lab” in which we investigate how technology could help elderly ma- tain an independent lifestyle.

The authors of this book analyze the influence of specific everyday life situations and contexts on the emotional state of people and the ways in which this can impact measurements of user experience. The book anticipates a future in which products and machines know how we feel and adapt to the feelings they sense (music systems that effectively enhance our current mood with a personalized choice of music, computer dialogues that avoid upcoming frustration, and photo cameras that take pictures whenever we're excited). In all these situations, knowledge of the emotional state of the user is prime information.A previous book published in the Philips Research Book Series, "Probing Experience", illustrated ways to evaluate the user experience through behavioural and physiological parameters. The present book focuses on the influence of context in these measurements. The everyday-life contexts of future products and machines will be always specific, especially in comparison to the standard laboratory situation. Context can impact the experience measurements and influence the occurrence and characteristics of certain signals. On the other hand, independent knowledge of the context could be very valuable for the interpretation of experience measurements. This book provides an overview of the present knowledge on the impact of context, and advocates the need for a joint understanding of its role in the measurement of experience. The authors comprise many experienced researchers on this topic with a wide variety of backgrounds, including business and academia, covering a broad range of context situations.

Fred Boekhorst Steady progress in Information and Communication technology has advanced the Internet, once merely a tool for exchange of scientific infor- tion between universities, to a platform that enables the transformation of our society. In this new, digital society, people can take more informed decisions because of new mechanisms for finding what you’re looking for [Google], new mechanisms of accessing background knowledge [Wikipedia], new ways of engaging with one another [chat], new ways of trading goods [e-Bay] and many more. While these represent already profound changes in our lifestyle, the effects of digitizing society have just begun. So far, the Internet has made information accessible through computer screens but the next wave will be “The Internet of Things”. Environments will become smart and responsive to the presence of people and objects. The key underlying technology here is embedded sensor technology that allows sensors to monitor people and their environment and to communicate me- urements. The combination of the Internet [representing Intelligence and p- vasiveness] and sensor networks [representing Ambient probing] will unlock many new applications, for example in the field of optimized logistics, smart agriculture or more intelligent living environments. At Philips, we have set up three different laboratory environments that aim to research how an int- ligent environment could help people. One of those environments is called “Care-Lab” in which we investigate how technology could help elderly ma- tain an independent lifestyle.