Provides the analytical tools that will assist the manager of the aviation service business who wishes to be competitive in today's aviation environment capitalize on challenges and opportunities. This is a practical reference for the individual in industry and also serves well in undergraduate and graduate courses.

Provides the analytical tools that will assist the manager of the aviation service business who wishes to be competitive in today's aviation environment capitalize on challenges and opportunities. This is a practical reference for the individual in industry and also serves well in undergraduate and graduate courses.