Karen Hicks – författare

As an L&D professional, you know not to take a client request at face value. But can you steer misguided initiatives in the right direction, arriving at a solution that works for your customers and your company?Partner for Performance is the key to aligning your learning and development role with your organization''s greatest needs. Performance improvement specialists Ingrid Guerra-López and Karen Hicks offer a framework for fast-tracking your growth as an ally to managers and a consultant to business leaders. Their structured, yet versatile method is a fit for any organization, and you can use it throughout the learning-solution process. Form lasting partnerships with stakeholders. Generate, share, and use performance data that support decision making and action. And help your organization avoid failed training initiatives that waste effort, time, and money, while brewing employee disengagement.Change the L&D status quo and build credibility for your department --Partner for Performance will show you how.

Despite the promise for international development, despite the proven track record of exceptional loan repayment rates, and despite the development of competitive markets in countries like Bolivia, Peru and Bangladesh or the global expansion of microfinance access to tens of millions of new clients, little research has explored the impact this expansion has had on global poverty and economic and social development in general. To address this gap, this volume brings together leaders in the microfinance industry and researchers representing a range of academic disciplines. Our goal is to outline a multidisciplinary research agenda for the field. The topics addressed in this volume and the questions posed can serve to guide social scientists, technology experts, development specialists, investors, microfinance practitioners, policymakers and students.