Kay Chuan Tan – författare

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1 produkter

1. 

   Advanced QFD Applications

   Av Thong Ngee Goh, Min Xie m. fl.

   E-bok, 2003

   698 kr

   Lägg i varukorg

   This book focuses on the collection, interpretation, and analysis of the voice of the customers (VOC) and serves as an excellent reference or textbook for learning how to apply QFD. Following this unique approach for capturing the VOC will ensure your product/service meets their needs. Included is …