Leslie P. Willcocks – författare
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76 produkter
The Relationship Advantage
Information Technologies, Sourcing, and Management
Av Thomas Kern, Leslie P. Willcocks
Inbunden, 2001
4546 kr
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The relationship in information technology (IT) outsourcing determines the difference between a successful, a less successful, and a failing outsourcing deal. IT managers will commonly spend seventy per cent of their time on making the client-supplier relationship work, while thirty per cent of …
Practice of Outsourcing
From Information Systems to BPO and Offshoring
Av Mary C. Lacity, Leslie P. Willcocks m. fl.
Inbunden, 2009
4,0 utav 5 stjärnor. Totalt antal röster: (1)
1126 kr
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A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.
China's Emerging Outsourcing Capabilities
The Services Challenge
Av Leslie P. Willcocks, Mary C. Lacity m. fl.
Inbunden, 2010
1093 kr
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While China is known for its huge manufacturing base, in recent years the government has given high priority to science and technology services. This book provides an in-depth, contemporary view on where China is heading, how it is going to get there, and how companies and countries can engage with …
Practice of Outsourcing
From Information Systems to BPO and Offshoring
Av Leslie P. Willcocks, Mary C. Lacity
E-bok, 2009
1596 kr
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A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.
Handbook of Global Outsourcing and Offshoring
Av Julia Kotlarsky, Ilan Oshri m. fl.
Inbunden, 2011
566 kr
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A revised and updated look at the issues relating to the sourcing of systems and business processes with new thematic case studies, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of …
New IT Outsourcing Landscape
From Innovation to Cloud Services
Av Professor Willcocks, Leslie P., Professor Lacity, Mary C. m. fl.
Inbunden, 2012
1126 kr
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Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory …
Social Theory and Philosophy for Information Systems
Av Leslie P. Willcocks, John Mingers
E-bok, 2005
805 kr
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As Information Systems (IS) matures as a discipline, there is increased consideration and analysis of alternative theories, methodologies, and philosophies. Collecting major social theorists and philosophers into one volume, this book provides a historical and critical analysis of each that is …
Implementing CRM
From Technology to Knowledge
Av David Finnegan, Leslie P. Willcocks
Inbunden, 2007
871 kr
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The authors focus on the actuality of implementing CRM. They uncover the micro political, behavioural, psychological and knowledge issues that are all too often neglected in CRM implementations. Implementing CRM links CRM systems implementation with organizational change for the first time. It …
Social Theory and Philosophy for Information Systems
Inbunden, 2004
1029 kr
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As Information Systems matures as a discipline, there is a gradual move away from pure statistics towards consideration of alternative approaches and philosophies. This has not been incorporated into the literature of the field. Until now. Collecting major social theorists and philosophers into one …
Global Information Technology Outsourcing
In Search of Business Advantage
Av Mary C. Lacity, Leslie P. Willcocks
Inbunden, 2001
1030 kr
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Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks 'Lacity, and Willcocks have shown us again why they are the world's leading IT outsourcing gurus... the most comprehensive work on IT outsourcing to date.' Sara Cullen, National Partner, …
Strategic Sourcing of Information Systems
Perspectives and Practices
Av Leslie P. Willcocks, Mary C. Lacity
Inbunden, 1998
1030 kr
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This book provides a forum of current thinking by prominent scholars and practitioners from around the globe. Edited and with a lengthy introduction by two internationally recognised experts in this field, the book's coverage includes: Selective Outsourcing, Total Outsourcing, Total Insourcing, IT …
Beyond the IT Productivity Paradox
Av Stephanie Lester, Leslie P. Willcocks m. fl.
Inbunden, 1999
1030 kr
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The 'IT Productivity Paradox' is the concept that, despite massive investment and resourcing by companies and organizations worldwide in their IT systems, there still seems to be little pay-off. Information systems can no longer be viewed as a support service for a business - information technology …
Second-Wave Enterprise Resource Planning Systems
Implementing for Effectiveness
Av Graeme Shanks, Peter B. Seddon m. fl.
Inbunden, 2003
1643 kr
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The focus of this book is on the most important class of enterprise system, namely Enterprise Resource Planning (ERP) systems. Organisations typically take the decision to employ ERP systems in an attempt to streamline existing processes. Once these systems are in place, however, their success …
Service Automation: Robots and the Future of Work
Av Leslie P. Willcocks, Mary Lacity
Inbunden, 2016
322 kr
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Robotic Process Automation and Risk Mitigation
The Definitive Guide
Av Mary C. Lacity, Leslie P. Willcocks
Häftad, 2017
259 kr
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Becoming Strategic with Robotic Process Automation
Av Leslie P. Willcocks, John Hindle m. fl.
Häftad, 2019
418 kr
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Advanced Outsourcing Practice
Rethinking ITO, BPO and Cloud Services
Av Leslie P. Willcocks, Mary C. Lacity
Inbunden, 2012
1093 kr
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A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.
Advanced Outsourcing Practice
Rethinking ITO, BPO and Cloud Services
Av Mary C. Lacity, Leslie P. Willcocks
E-bok, 2016
1550 kr
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A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.
New IT Outsourcing Landscape
From Innovation to Cloud Services
Av Mary C. Lacity, Leslie P. Willcocks
E-bok, 2016
1562 kr
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Written by the world''s leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive …
Handbook of Global Outsourcing and Offshoring 3rd edition
Av Leslie P. Willcocks, Julia Kotlarsky m. fl.
E-bok, 2015
892 kr
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Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.
South Africa’s BPO Service Advantage
Becoming Strategic in the Global Marketplace
Av Leslie P. Willcocks, Mary C. Lacity m. fl.
Inbunden, 2015
1126 kr
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Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
South Africa's BPO Service Advantage
Becoming Strategic in the Global Marketplace
Av A. Craig, Mary C. Lacity m. fl.
E-bok, 2016
1596 kr
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Since 2007, South Africa has been one of the world''s upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors'' most recent research into high performance BPO globally and new research streams specifically on South Africa.
Formulating Research Methods for Information Systems
Volume 1
Av Chris Sauer, Leslie P. Willcocks m. fl.
Inbunden, 2015
1126 kr
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This edited two-volume collection presents the most interesting and compelling articles pertaining to the formulation of research methods used to study information systems from the 30-year publication history of the Journal of Information Technology .
Formulating Research Methods for Information Systems
Volume 1
Av Mary C. Lacity, Leslie P. Willcocks m. fl.
E-bok, 2015
1562 kr
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This edited two-volume collection presents the most interesting and compelling articles pertaining to the formulation of research methods used to study information systems from the 30-year publication history of the Journal of Information Technology .
Formulating Research Methods for Information Systems
Volume 2
Av Chris Sauer, Leslie P. Willcocks m. fl.
Inbunden, 2015
1126 kr
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This edited two-volume collection presents the most interesting and compelling articles pertaining to the formulation of research methods used to study information systems from the 30 year publication history of the Journal of Information Technology (JIT).
Formulating Research Methods for Information Systems
Volume 2
Av Mary C. Lacity, Leslie P. Willcocks m. fl.
E-bok, 2016
1596 kr
Lägg i varukorg
This edited two-volume collection presents the most interesting and compelling articles pertaining to the formulation of research methods used to study information systems from the 30 year publication history of the Journal of Information Technology (JIT).
Practice of Outsourcing
From Information Systems to BPO and Offshoring
Av Mary C. Lacity, Leslie P. Willcocks
Häftad, 2009
1126 kr
Lägg i varukorg
A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.
Economics of Outsourcing
Av Leslie P. Willcocks, Mary C. Lacity
Inbunden, 2014
6973 kr
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In this wide-ranging collection, Professor Willcocks and Professor Lacity examine the economic determinants and outcomes of outsourcing and offshoring at both the firm and country levels. They provide a comprehensive overview of the topic, offering an interdisciplinary perspective, which covers the …
Dynamic Innovation in Outsourcing
Theories, Cases and Practices
Av Leslie P. Willcocks, Ilan Oshri m. fl.
Häftad, 2019
2179 kr
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This book is a guide for achieving innovation through outsourcing. Unpacking the various challenges faced by client firms and suppliers, the authors take the reader through the innovation lifecycle and devise a clear plan to achieve valuable results. Offering practical frameworks and tools to …
