Linda S Katz – författare

The most proactive source for business reference librarian information on the market, Business Reference Services and Sources: How End Users and Librarians Work Together shows you that the librarian-customer relationship is as synergistic as ever. It gives you timely facts about how librarians and users work together and how those partnerships are built. In it, you’ll encounter group projects done by faculty, students, external users, and non-librarian supervisors and discover an enlightening spirit of collaboration lacking in most research literature today. Further establishing the marketability of contemporary research librarians, Business Reference Service and Sources goes to the front lines of business reference service, solidifying and updating the librarian-user partnership. You’ll see how research librarians can reach users at the crux of their needs. Overall, individual chapters address the needs of such people as students, business school officials, and corporations. Specifically, you’ll read about these areas:Internet business research and ESL students corporate home pages as supplements to traditional business resources networking with community business sources synergy in the information specialist-customer partnership avoiding information overload in bibliographic instruction the Internet’s impact on government documents assessing the validity of electronic journals underprivileged, nontraditional students and bibliographic instruction Today, in our climate of negative ad campaigns directed at libraries and librarians in general, business reference librarians face many challenges, academic as well as professional. But if you’re one of the vocal, proactive supporters of productive librarian-customer partnerships, this book will help you “grow feet” and move out from behind the restrictive comfort of your desk into the world’s classrooms and manufacturing teams. Certainly, Business References and Sources will convince you that collaborative projects between contemporary reference librarians and end-users are alive and well.

Comprised of a wide breadth of scholarly materials and diverse articulations, The Holocaust: Memories, Research, Reference will help you guide others in Holocaust research and show you how you can avoid contributing to the popularization and trivialization of the Holocaust. You’ll find in it poems by the prolific American poet, Lyn Lifshin; an essay by Arnost Lustig; work by Roselle Chartock; commentary by Howard Israel on the controversial Pernkopf Atlas; writing on the historian’s role by Michael Marrus, a top Holocaust scholar; and views on linguistic distortions by Sanford Berman, the well-known cataloger. In addition, you’ll read about:the U.S. Memorial Holocaust Museum preparing a Holocaust unit for high school students incorporating contemporary Holocaust articles into Holocaust study Holocaust “webliographies” comparative genocide studies and the future of Holocaust research Holocaust denial literatureHolocaust reference work in its preferred form doesn’t substitute method, empiricism, and quantification for substance, emotion, and qualitative discussion. This form is captured and preserved for the benefit of future survivors and scholars in The Holocaust: Memories, Research, Reference. Informed by years of experience and suffering, it will take you and your library visitors to the heart of research and allow you to re-search the human heart.

Get the most out of your reference information systems and technology!Reference Services and Media meets the information challenges that overwhelm and assist us today with computerization, electronics, and telecommunications changes in the reference services of our libraries. As a professional in the library science field, you will discover innovative theories and researched solutions on many technology problems and challenges such as formatting and compatibility, training of reference professionals and library users, costs, and information have and have nots. With the year 2000 and beyond upon us, emerging technologies afford tremendous opportunities for reference librarians and for improved and enhanced public access to information. In Reference Services and Media you will learn about planning for staffing, troubleshooting fund-raising, and budget developing to support the use of information technologies. You will also examine the impact new media has on academic libraries, specifically video and movie clips that are transferred over intranets and internets and their opportunities and legal implications. In Reference Services and Media you will also explore:desktop conferencing and web access for reference services versus personalized contact desktop conferencing with personal computers in remote areas for reference service assistance positive and negative aspects of using each technology in reference use instruction creative methods for procuring funding for an electronic information literary instruction classroom providing a digital library for a state library network raising confidence levels of public service librarians in using electronic resources to answer reference questions Reference Services and Media includes case studies, tables, and an annotated bibliography that serves as a librarian's media reference toolkit, making it essential for effective media reference work. An excellent source for the reference librarian, Reference Services and Media will assist you in adopting and incorporating new information technologies for the present and future.

Explore a compilation of reference service works by Charles A. Bunge, a leader in the field!This informative and delightful book highlights the contributions of Charles A. Bunge to the literature on reference service. From Past-Present to Future-Perfect: A Tribute to Charles A. Bunge and the Challenges of Contemporary Reference Service offers reference librarian professionals the reprints of selected articles by Charles Bunge, bibliographies of his published work, and original articles that draw on Bunge’s values and ideas in assessing the present and shaping the future of reference service. Through this guide, you will explore four categories of Bunge’s work, which include measuring the effectiveness of reference service, the reference environment, reference sources, and reflecting on the past and future of reference work. This important book will assist you in creating and maintaining an effective and ethical reference service that will help patrons find the materials they need. With From Past-Present to Future-Perfect, you will gain access to some of Bunge’s most important articles on the reference environment. Some of the helpful reference service information you will examine includes:ways of putting joy back into reference work to counteract the situation of low morale among practicing reference librarians discussions on the challenge of continual learning for reference librarians and strategies for updating knowledge and skills understanding and organizational strategies for handling stress in the library workplace exploring the realm of an ethical reference practice and how a reference librarian should act or behave in providing reference services peer coaching programs for reference librarians to assist the learning and sharing of knowledge among colleagues organizing electronic reference sources assisting patrons with their reference questions using technology in the reference environmentThorough and comprehensive, this excellent resource explores the changes that have occurred in reference and information resources, and techniques for setting goals and objectives for your reference department. From Past-Present to Future-Perfect looks at the exciting and challenging world of reference librarianship and gives you valuable insights and ideas on how to improve and update your reference department.

Get the latest information on new developments in copyright law!This timely volume sheds light on the important legal issues that influence the scholarly publishing world. The often-confusing field of publishing law--including copyright, licensing, liability, electronic publishing, and taxation--is going through an unprecedented upheaval as we move into the twenty-first century. Publishing and the Law: Current Legal Issues offers clear, current explanations of the implications of recent laws and technologies and predicts what further changes to expect. Featuring legal, business, and publishing experts, Publishing and the Law discusses the wide-ranging implications of the decline of fair use, the rise of software licensing, the Communications Decency Act, and such landmark legal cases as LaMacchia, Feist, and Matthew Bender. Questions of ownership, fair use, and licensing--historically a problem for authors such as Twain and Dickens--have become exacerbated by the fact that information is no longer static, but rather fluid and transportable. Publishing and the Law addresses the vital questions of interest to librarians, publishers, and scholars, including:How will changing technologies affect the legal status of libraries, universities, authors, and publishers? What are the latest trends in liability for authors and publishers? How does anti-trust law affect library budgets? Why is copyright giving way to licensing, and what does that mean for libraries? How has the definition of fair use changed? Do attempts to censor the Internet abrogate First Amendment rights? How does electronic publishing force changes to the rules that worked for traditional printed books and journals?In an age of advancing technology, Congress and the courts will be called upon with more and more frequency to maintain a balance between the copyright holder's economic interests and society's right to have access to information. Librarians, university administrators, authors, and publishers can benefit from Publishing and the Law: Current Legal Issues to help them understand current trends in intellectual property law.

Get the latest information on new developments in copyright law!This timely volume sheds light on the important legal issues that influence the scholarly publishing world. The often-confusing field of publishing law--including copyright, licensing, liability, electronic publishing, and taxation--is going through an unprecedented upheaval as we move into the twenty-first century. Publishing and the Law: Current Legal Issues offers clear, current explanations of the implications of recent laws and technologies and predicts what further changes to expect. Featuring legal, business, and publishing experts, Publishing and the Law discusses the wide-ranging implications of the decline of fair use, the rise of software licensing, the Communications Decency Act, and such landmark legal cases as LaMacchia, Feist, and Matthew Bender. Questions of ownership, fair use, and licensing--historically a problem for authors such as Twain and Dickens--have become exacerbated by the fact that information is no longer static, but rather fluid and transportable. Publishing and the Law addresses the vital questions of interest to librarians, publishers, and scholars, including:How will changing technologies affect the legal status of libraries, universities, authors, and publishers? What are the latest trends in liability for authors and publishers? How does anti-trust law affect library budgets? Why is copyright giving way to licensing, and what does that mean for libraries? How has the definition of fair use changed? Do attempts to censor the Internet abrogate First Amendment rights? How does electronic publishing force changes to the rules that worked for traditional printed books and journals?In an age of advancing technology, Congress and the courts will be called upon with more and more frequency to maintain a balance between the copyright holder's economic interests and society's right to have access to information. Librarians, university administrators, authors, and publishers can benefit from Publishing and the Law: Current Legal Issues to help them understand current trends in intellectual property law.

Offer your patrons the cutting-edge reference services they demand!In the past, a reference librarian needed to develop a command of a few reference works, master the skills of the reference interview, and interface with library users in person or via telephone. Today's reference librarian is faced with much, much more. New Technologies and Reference Services suggests ways you can tame the information explosion and take advantage of new technologies.This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and library patrons. New Technologies and Reference Services offers tested techniques for fostering information literacy in patrons daunted by the high-tech edge of the new library. Even computer-savvy younger students may need help learning specialized searching skills. This practical volume suggests several innovative ways to teach those skills using interactive classrooms, drop-in seminars, and required courses.New Technologies and Reference Services discusses the other implications of new technologies, including:developing trends in publishing, including value-added services and the death of the printed encyclopedia the effects of CD-ROM, electronic publishing, and the Internet on copyright issues videoconferencing at the reference desk collection strategies and budgets in an era of multiple formats decentralizing library reference services information apartheid, the growing gap between the information haves and have-notsThis helpful volume gives practical, tested advice and ideas on the broader issues of information technology. With plentiful Web addresses, New Technologies and Reference Services presents new ideas sure to make your job easier.

Offer your patrons the cutting-edge reference services they demand!In the past, a reference librarian needed to develop a command of a few reference works, master the skills of the reference interview, and interface with library users in person or via telephone. Today's reference librarian is faced with much, much more. New Technologies and Reference Services suggests ways you can tame the information explosion and take advantage of new technologies.This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and library patrons. New Technologies and Reference Services offers tested techniques for fostering information literacy in patrons daunted by the high-tech edge of the new library. Even computer-savvy younger students may need help learning specialized searching skills. This practical volume suggests several innovative ways to teach those skills using interactive classrooms, drop-in seminars, and required courses.New Technologies and Reference Services discusses the other implications of new technologies, including:developing trends in publishing, including value-added services and the death of the printed encyclopedia the effects of CD-ROM, electronic publishing, and the Internet on copyright issues videoconferencing at the reference desk collection strategies and budgets in an era of multiple formats decentralizing library reference services information apartheid, the growing gap between the information haves and have-notsThis helpful volume gives practical, tested advice and ideas on the broader issues of information technology. With plentiful Web addresses, New Technologies and Reference Services presents new ideas sure to make your job easier.

Become more versatile, competent, and resourceful with these practical suggestions!Becoming a first-class reference librarian demands proficiency in a wide range of skills. Doing the Work of Reference offers sound advice for the full spectrum of your responsibilities. Though many aspects of a reference librarian's work are changing with astonishing speed, the classic principles in this volume will never go out of date. This comprehensive volume begins with hints for orienting yourself to a new job and concludes with ideas for serving the profession. On the way, Doing the Work of Reference covers such diverse topics as working with student assistants, offering reference services to remote users, and keeping up your professional development. In addition, you will find strategies for dealing with technological change--not high-tech information that will become obsolete before the ink is dry, but ways of approaching the process of change that will work today, next week, and ten years from now.Doing the Work of Reference will help you increase your competence in:getting along with other staff members marketing the library to users and faculty handling ephemeral materials keeping students’attention in library instruction courses maintaining good relations with faculty increasing your subject knowledge and much more!This comprehensive guide is an essential handbook for librarians in the trenches. Whether you are a new librarian or a veteran at the reference desk, Doing the Work of Reference will help you burnish your skills.

Become more versatile, competent, and resourceful with these practical suggestions!Becoming a first-class reference librarian demands proficiency in a wide range of skills. Doing the Work of Reference offers sound advice for the full spectrum of your responsibilities. Though many aspects of a reference librarian's work are changing with astonishing speed, the classic principles in this volume will never go out of date. This comprehensive volume begins with hints for orienting yourself to a new job and concludes with ideas for serving the profession. On the way, Doing the Work of Reference covers such diverse topics as working with student assistants, offering reference services to remote users, and keeping up your professional development. In addition, you will find strategies for dealing with technological change--not high-tech information that will become obsolete before the ink is dry, but ways of approaching the process of change that will work today, next week, and ten years from now.Doing the Work of Reference will help you increase your competence in:getting along with other staff members marketing the library to users and faculty handling ephemeral materials keeping students’attention in library instruction courses maintaining good relations with faculty increasing your subject knowledge and much more!This comprehensive guide is an essential handbook for librarians in the trenches. Whether you are a new librarian or a veteran at the reference desk, Doing the Work of Reference will help you burnish your skills.

Get the tools you need to build a collection development policy that will help your library run efficientlytoday and in the future! Considering the amount and variety of topics being published, effectively organizing and guiding a library in today’s accelerated world is no easy task. Collection Development Policies: New Directions for Changing Collections is the contemporary librarians guide to building or revising a first-rate collection development policy. In this up-to-date book, experts in the field take you step-by-step through the publishing process from writing an initial draft to applying the official copy. Find out what did and did not work in their own practices and get the tools you’ll need to tackle any obstacles you may encounter. Collection Development Policies: New Directions for Changing Collection covers a variety of topicsincluding pricing policies and remote storage facilitieswithout leaving out the traditional concerns of space and funding. This valuable book also addresses the needs of specialized collections with information on acquisition policies for contemporary subjects collections and building subject specific policy statements. Experienced professionals examine the stability of the electronic resources market and explain how the impact of technical services is redefining the access, collection, and cataloging of libraries. Collection Development Policies also provides examples of collection policies currently in use. Read about:the subject specific policy statements of Schreyer Business Library and the women’s studies collection at Pennsylvania State University Berkeley’s Collection Development Policy (CDPS) and the factors hindering its revision the creation and revision of St. John’s University’s collection development policy Simmons College’s Graduate School of Library and Information Science’s term project and syllabusand how it can be applied to functioning libraries the Association of Research Libraries’ Web pagesand how they have been influenced by the electronic management revolution Collection Development Policies: New Directions for Changing Collection is a valuable resource for anyone selecting and acquiring library materials, maintaining a library collection, or building a collection development policy. The information in this book will help you organize your library collection in a manner that will be beneficial not only to you, but to your clients as well.

Get the tools you need to build a collection development policy that will help your library run efficientlytoday and in the future! Considering the amount and variety of topics being published, effectively organizing and guiding a library in today’s accelerated world is no easy task. Collection Development Policies: New Directions for Changing Collections is the contemporary librarians guide to building or revising a first-rate collection development policy. In this up-to-date book, experts in the field take you step-by-step through the publishing process from writing an initial draft to applying the official copy. Find out what did and did not work in their own practices and get the tools you’ll need to tackle any obstacles you may encounter. Collection Development Policies: New Directions for Changing Collection covers a variety of topicsincluding pricing policies and remote storage facilitieswithout leaving out the traditional concerns of space and funding. This valuable book also addresses the needs of specialized collections with information on acquisition policies for contemporary subjects collections and building subject specific policy statements. Experienced professionals examine the stability of the electronic resources market and explain how the impact of technical services is redefining the access, collection, and cataloging of libraries. Collection Development Policies also provides examples of collection policies currently in use. Read about:the subject specific policy statements of Schreyer Business Library and the women’s studies collection at Pennsylvania State University Berkeley’s Collection Development Policy (CDPS) and the factors hindering its revision the creation and revision of St. John’s University’s collection development policy Simmons College’s Graduate School of Library and Information Science’s term project and syllabusand how it can be applied to functioning libraries the Association of Research Libraries’ Web pagesand how they have been influenced by the electronic management revolution Collection Development Policies: New Directions for Changing Collection is a valuable resource for anyone selecting and acquiring library materials, maintaining a library collection, or building a collection development policy. The information in this book will help you organize your library collection in a manner that will be beneficial not only to you, but to your clients as well.

Strategies and tools to help you plan, build, and maintain your library collection! Selecting Materials for Library Collections takes you step-by-step through the process of planning, building, and maintaining a quality library collection. This up-to-date guide addresses the interests and concerns of academic and public libraries with expert advice on budgets, policies, and planning. The book examines print, non-print, and Internet selection resources, including the OCLC WorldCat Database and ACQNET-L. You’ll find valuable information you can apply right away to help you keep any collection relevant and up-to-date! Selecting Materials for Library Collections provides the tools you need to keep your library collection current. Seasoned experts share their thoughts on how to analyze your users’ expectations and then provide them with the materials they need. The contributors also examine the selection aids that they use in their own acquisitions work and then look at how to achieve a balanced collection that efficiently serves their clients’ needs. Supplementary reading lists and extensive bibliographies provide you with additional resources. Selecting Materials for Library Collections presents the latest information on:using print, non-print, and Internet selection resources such as OCLC WorldCat database and ACQNET-L initial collection assessment and decision making collection tool evaluations acquiring international core titles the New Thought movement approval plansset-up, maintenance, and evaluation the newest technology for media selection specialized library collections in music, art, business, economics, health, sports, leisure, and more

Strategies and tools to help you plan, build, and maintain your library collection! Selecting Materials for Library Collections takes you step-by-step through the process of planning, building, and maintaining a quality library collection. This up-to-date guide addresses the interests and concerns of academic and public libraries with expert advice on budgets, policies, and planning. The book examines print, non-print, and Internet selection resources, including the OCLC WorldCat Database and ACQNET-L. You’ll find valuable information you can apply right away to help you keep any collection relevant and up-to-date! Selecting Materials for Library Collections provides the tools you need to keep your library collection current. Seasoned experts share their thoughts on how to analyze your users’ expectations and then provide them with the materials they need. The contributors also examine the selection aids that they use in their own acquisitions work and then look at how to achieve a balanced collection that efficiently serves their clients’ needs. Supplementary reading lists and extensive bibliographies provide you with additional resources. Selecting Materials for Library Collections presents the latest information on:using print, non-print, and Internet selection resources such as OCLC WorldCat database and ACQNET-L initial collection assessment and decision making collection tool evaluations acquiring international core titles the New Thought movement approval plansset-up, maintenance, and evaluation the newest technology for media selection specialized library collections in music, art, business, economics, health, sports, leisure, and more

An invaluable how-to for librarians and archivists--inside insights from leading collectors!This essential guide to the acquisition process covers every aspect of the search for hard-to-find materials. Out-of-Print and Special Collection Materials: Acquisition and Purchasing Options is a handbook of traditional and not-so-traditional methods for identifying, locating, and acquiring rare items from a variety of sources. The book serves as a comprehensive reference for professionals and students alike, drawing on the experiences of the foremost archivists in their fields.The book offers a unique assortment of specialized essays, informative and instructive. The assembled collectors are your guides on a journey in search of rare items--through specialty catalogs and special circumstances, libraries and bookshops, collections and book stocks--through the print underground of the acquisitions world. Topics range from the basics of acquisitions, to setting (and sticking to) a budget, building a collection, determining the market value of out-of-print materials, and more detailed looks at individual areas of research.Experienced archivists and budding collectors will find indispensable information on a variety of vital topics in this book, including:out-of-print music underground poetry acquisitions outside the United States planning a collection hard-to-find materials on science, technology, and medicine out-of-print literature

An invaluable how-to for librarians and archivists--inside insights from leading collectors!This essential guide to the acquisition process covers every aspect of the search for hard-to-find materials. Out-of-Print and Special Collection Materials: Acquisition and Purchasing Options is a handbook of traditional and not-so-traditional methods for identifying, locating, and acquiring rare items from a variety of sources. The book serves as a comprehensive reference for professionals and students alike, drawing on the experiences of the foremost archivists in their fields.The book offers a unique assortment of specialized essays, informative and instructive. The assembled collectors are your guides on a journey in search of rare items--through specialty catalogs and special circumstances, libraries and bookshops, collections and book stocks--through the print underground of the acquisitions world. Topics range from the basics of acquisitions, to setting (and sticking to) a budget, building a collection, determining the market value of out-of-print materials, and more detailed looks at individual areas of research.Experienced archivists and budding collectors will find indispensable information on a variety of vital topics in this book, including:out-of-print music underground poetry acquisitions outside the United States planning a collection hard-to-find materials on science, technology, and medicine out-of-print literature

Explore ways to bring and keep your library’s electronic services up to date!From editor Di Su: “Some years ago, if you were told that a library’s catalog would be available on a 24/7/365 basis, you’d think it was just another fiction. Perhaps as influential as Johannes Gutenberg’s invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times.”In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies offer. This valuable book will also help you and your library avoid the pitfalls and new challenges to professional competency that come along with electronic research.Evolution in Reference and Information Services:gives you a review of the history of electronic reference looks at the increasing role of librarians as teachers and providers of technical help for users provides case studies and ways to evaluate electronic research methods suggests strategies for providing effective electronic services examines government Web sites explores Internet sources of health information shows you how to establish electronic services through your library’s portal site looks at how to manage a library computer lab and much more!

This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful.Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines:the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!

This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful.Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines:the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!

Get a unique insight into the image problems librarians face!The Image and Role of the Librarian addresses all aspects of professional identity for librarians, including professional roles, cultural images, popular perceptions, and future trends. The book examines historical representations, stereotypes, and popular culture icons and the role each plays in the relationship between librarian and patron. The book also looks at the profound impact the Internet has had on the services librarians provide and how electronic resources have transformed the roles and responsibilities of librarians.From the Editors: There seems to be no profession as preoccupied with self-examination as that of librarianship. While some of it may stem from an identity crisis, the refrain heard over and over is startlingly similar to Rodney Dangerfield's 'I don’t get no respect.' This seems to be true of all types of librariansfrom public librarians who (often rightly) complain of being treated like servants by the patrons they serve, to the academic librarians who are always trying to establish their 'faculty-ness' to the teaching professors.Topics addressed in The Image and Role of the Librarian include:public, student, and faculty perceptions of librarians cinematic portrayals of librarians images of librarians in comic books librarians in children's literature male librarian stereotypes know-it-all librarians changing roles for specialty librarians Generation X and the future of librarianship and much more!A unique examination of professional roles and responsibilities, patron expectations and perceptions, The Image and Role of the Librarian brings clarity and recognition to the services and functions librarians provide in their day-to-day work.

Get a unique insight into the image problems librarians face!The Image and Role of the Librarian addresses all aspects of professional identity for librarians, including professional roles, cultural images, popular perceptions, and future trends. The book examines historical representations, stereotypes, and popular culture icons and the role each plays in the relationship between librarian and patron. The book also looks at the profound impact the Internet has had on the services librarians provide and how electronic resources have transformed the roles and responsibilities of librarians.From the Editors: There seems to be no profession as preoccupied with self-examination as that of librarianship. While some of it may stem from an identity crisis, the refrain heard over and over is startlingly similar to Rodney Dangerfield's 'I don’t get no respect.' This seems to be true of all types of librariansfrom public librarians who (often rightly) complain of being treated like servants by the patrons they serve, to the academic librarians who are always trying to establish their 'faculty-ness' to the teaching professors.Topics addressed in The Image and Role of the Librarian include:public, student, and faculty perceptions of librarians cinematic portrayals of librarians images of librarians in comic books librarians in children's literature male librarian stereotypes know-it-all librarians changing roles for specialty librarians Generation X and the future of librarianship and much more!A unique examination of professional roles and responsibilities, patron expectations and perceptions, The Image and Role of the Librarian brings clarity and recognition to the services and functions librarians provide in their day-to-day work.

Combine marketing and strategic planning techniques to make your library more successful! With cutting-edge research studies as well as theoretical chapters that have not been seen before in the marketing literature for LIS, this book examines the current and quite limited state of marketing by LIS practitioners and institutions. It provides you with examples of how marketing can be made more widely applicable within LIS and illustrates some of the usefulness of marketing in special LIS settings and contexts. The book explains how and why managers should combine marketing strategy with strategic planning and demonstrates the means by which LIS could move toward a more full-fledged use of marketingrelationship marketing and social marketing in particular. In order to be a more effective tool, Strategic Marketing in Library and Information Science is divided into two sections: The Basis and Context for Marketing (theoretical information) and The Application of Marketing (practical applications that you can put to use in your institution). Chapters cover:existing literature on marketing in LISwhat it has to offer and what it lacks strategic planning that must take place before marketing money is spent the branding process and how it can be helpful in LIS marketing a marketing method for bridging the gap between staffing needs and the current shortage of librarians a way to use relationship marketing techniques to respond to the challenge of marketing electronic resources marketing applications relevant to theological libraries the effective use of social marketing at the Austin History Centera fascinating case study! a fresh marketing approach to bridging gaps between cultural history and education the importance of marketing for public libraries

Combine marketing and strategic planning techniques to make your library more successful! With cutting-edge research studies as well as theoretical chapters that have not been seen before in the marketing literature for LIS, this book examines the current and quite limited state of marketing by LIS practitioners and institutions. It provides you with examples of how marketing can be made more widely applicable within LIS and illustrates some of the usefulness of marketing in special LIS settings and contexts. The book explains how and why managers should combine marketing strategy with strategic planning and demonstrates the means by which LIS could move toward a more full-fledged use of marketingrelationship marketing and social marketing in particular. In order to be a more effective tool, Strategic Marketing in Library and Information Science is divided into two sections: The Basis and Context for Marketing (theoretical information) and The Application of Marketing (practical applications that you can put to use in your institution). Chapters cover:existing literature on marketing in LISwhat it has to offer and what it lacks strategic planning that must take place before marketing money is spent the branding process and how it can be helpful in LIS marketing a marketing method for bridging the gap between staffing needs and the current shortage of librarians a way to use relationship marketing techniques to respond to the challenge of marketing electronic resources marketing applications relevant to theological libraries the effective use of social marketing at the Austin History Centera fascinating case study! a fresh marketing approach to bridging gaps between cultural history and education the importance of marketing for public libraries

Learn how acquisitions librarians successfully serve specialized users! In this book, you’ll find profiles, methods, and processes for acquisitions in specialized subject areas, such as local and regional poetry, oceanography, educational information in electronic formats, popular fiction, regional and ethnic materials, and more. Seasoned acquisitions librarians share their experiences in gathering the hard-to-find materials their libraries’ highly specialized clients need to access. You’ll also examine issues surrounding the acquisition of new reference tools that are vital in today’s emerging electronic environment. With Acquisition in Different and Special Subject Areas, you’ll examine:methods of ferreting out local and regional poetryfrom Daniel Veach, editor/publisher of the Atlanta Review the acquisition process in a specialized institution devoted to oceanographyfrom Elizabeth Cooksey of the Skidaway Institute of Oceanography how to acquire regional and ethnic materials for your library collection a practical guide to the acquisition of material from an African country (based on the author’s experience in the West African nation of Benin) acquisition of Web-based educational materials acquisitions in the expanding area of popular fiction an acquisition librarian’s mission to the multilingual nation of India, where she assessed the acquisition possibilities for the new India Studies program at Indiana UniversitySpecial libraries can exist in corners of large public or university libraries or they can be independent. They can be large and populated by hundreds of staff, or very small, staffed by one person. The defining characteristic of a special library is that its clientele is specialized. Acquisition in Different and Special Subject Areas brings together the voices of acquisitions librarians serving a wide variety of fields to guide you through the acquisitions process in their areas of concentration. It is a book that no budding or experienced acquisitions librarian should be without!

Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as:real-time or live online reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sitesincludes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of librariesboth large and smallwhich have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include:utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference servicesthe challenges and benefits, cost, training, and workload requirements evaluating your real-time references servicesinvestigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference systemselecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller librariesbecause of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.

Learn the skills needed to update and manage a reference department that efficiently meets the needs of clients todayand tomorrow! Managing the Twenty-First Century Reference Department: Challenges and Prospects provides librarians with the knowledge and skills they need to manage an effective reference service. Full of useful and practical ideas, this book presents successful methods for recruiting and retaining capable reference department staff and management, training new employees and adapting current services to an evolving field. Expert practitioners address the changing role of the reference library worker and how longstanding traditions and practices can be re-evaluated and re-applied. The information in this book is ideal for librarians and students of library studies looking to take their skills to the next level. Reference departments continue to evolve as the number of applicants qualified to run them declines. Managing the Twenty-First Century Reference Department: Challenges and Prospects explores the dynamics of leadership and management as well as a variety of other characteristics needed in a Head of Reference. It recognizes the increasing need for visionary leaders who can deal with shrinking budgets, soaring costs, expensive electronic resources, and high user expectations and provides you with practical advice on finding, training, and keeping these individuals. In addition to the training and recruitment techniques documented in this book, you will find extensive information on:setting and achieving goals creating and maintaining a positive work environment how to deliver quality services how to improve job satisfaction for library staff problem solving strategies the importance of communication making your reference department task- and employee-centered Managing the Twenty-First Century Reference Department: Challenges and Prospects also provides an inside look at Oregon State University’s Valley Library’s new management model. The library’s information professionals detail this new model’s current function, potential hazards, and multiple advantages. The user-friendly information documented in this chapter and in the book as a whole makes Managing the Twenty-First Century Reference Department: Challenges and Prospects an essential read for any librarian or student of library studies looking to meet the demands of an increasingly technical field.

Expert advice for more effective teamwork in the library! Cooperative Reference: Social Interaction in the Workplace addresses the need for reference librarians to work together to keep the system running smoothly. This book explores the various means of developing social professionalism, collaborating on projects, and combining forces with other libraries to remain on the cutting edge of information services in this new century. Using this guide, you will learn from the first-hand experiences of on-the-job reference librarians. This book will give youas a reference librarian, administrator, library science student, or educatorideas to support cooperative efforts in the library and beyond. This book will show you how to better interact with:other reference librarians face-to-face users online users library and academia faculty other libraries Cooperative Reference reveals how patrons perceive you from the other side of the desk. This book shows that first impressionshow you dress, your attitude, how you interact with other workers, and how you address the patron’s questionsdirectly affect the patron’s visit and influence his or her decisions about using your library in the future. The social skills in this volume can also directly benefit your library as library budgets can no longer keep up with the skyrocketing costs of library materials. To continue viability, many libraries must be willing to work together to share costs and experience. Other topics in Cooperative Reference include:tag-team referencinga dynamic, synergistic environment at the reference desk teaching librarians about interpersonal skillshow to establish professional, collegial relationships with one another librarians teaming up to teach a class together cooperative reference desk schedulinghow to create and implement tailored desk hours collection development between librarians for different departments working together to create online services a consolidation of reference services by two separate libraries Using several case examples, this well-referenced book takes an innovative look at the ever-increasing necessity for librarians to work together for the good of the patrons, the workers, and the library structure. Cooperative Reference will improve the reference services of public and academic libraries both large and small.

Advice from the expertson collecting and managing the digital resources that are an increasingly vital part of librarianship! Managing Digital Resources in Libraries is a practical guide to managing library materials in digital formats. Working librarians share their expertise in the acquisition and management of digital resources, addressing questions of licensing, funding, and providing access. The contributors also examine innovative projects and systems, such as the integration of PDA-accessible resources into a library collection and the development of all-digital libraries. You’ll also find supplementary reading lists and bibliographies of additional resources, including relevant Web sites. Addressing the challenges of and barriers to the preservation and dissemination of electronic information, Managing Digital Resources in Libraries explores vital questions, such as:How are librarians coping with digital resources? How do they compare and select titles and formats to purchase? How do they allocate limited fundsto lease or to purchase high-priced electronic titles? Does consortium membership provide the answer to funding problems, or does it force librarians to pay for content their users neither want nor need? Is MARC still an appropriate format for cataloging? How can librarians make themselves familiar with the multitude of available resources?Managing Digital Resources in Libraries will update your working knowledge of:online resources open archivestheir uses and their history the Digital Millennium Copyright Act, the First Sale Doctrine, and the Fair Use Doctrineand their implications for librarians e-journal cataloging and e-journal management software electronic collection development and management personal digital assistants digital licensing agreements electronic searching systems, including ELIN@, Electronic Journal Finder, Pirate Source, OPAC, and cold fusion databases

Advice from the expertson collecting and managing the digital resources that are an increasingly vital part of librarianship! Managing Digital Resources in Libraries is a practical guide to managing library materials in digital formats. Working librarians share their expertise in the acquisition and management of digital resources, addressing questions of licensing, funding, and providing access. The contributors also examine innovative projects and systems, such as the integration of PDA-accessible resources into a library collection and the development of all-digital libraries. You’ll also find supplementary reading lists and bibliographies of additional resources, including relevant Web sites. Addressing the challenges of and barriers to the preservation and dissemination of electronic information, Managing Digital Resources in Libraries explores vital questions, such as:How are librarians coping with digital resources? How do they compare and select titles and formats to purchase? How do they allocate limited fundsto lease or to purchase high-priced electronic titles? Does consortium membership provide the answer to funding problems, or does it force librarians to pay for content their users neither want nor need? Is MARC still an appropriate format for cataloging? How can librarians make themselves familiar with the multitude of available resources?Managing Digital Resources in Libraries will update your working knowledge of:online resources open archivestheir uses and their history the Digital Millennium Copyright Act, the First Sale Doctrine, and the Fair Use Doctrineand their implications for librarians e-journal cataloging and e-journal management software electronic collection development and management personal digital assistants digital licensing agreements electronic searching systems, including ELIN@, Electronic Journal Finder, Pirate Source, OPAC, and cold fusion databases