Linda S Katz – författare

The most proactive source for business reference librarian information on the market, Business Reference Services and Sources: How End Users and Librarians Work Together shows you that the librarian-customer relationship is as synergistic as ever. It gives you timely facts about how librarians and users work together and how those partnerships are built. In it, you’ll encounter group projects done by faculty, students, external users, and non-librarian supervisors and discover an enlightening spirit of collaboration lacking in most research literature today. Further establishing the marketability of contemporary research librarians, Business Reference Service and Sources goes to the front lines of business reference service, solidifying and updating the librarian-user partnership. You’ll see how research librarians can reach users at the crux of their needs. Overall, individual chapters address the needs of such people as students, business school officials, and corporations. Specifically, you’ll read about these areas:Internet business research and ESL students corporate home pages as supplements to traditional business resources networking with community business sources synergy in the information specialist-customer partnership avoiding information overload in bibliographic instruction the Internet’s impact on government documents assessing the validity of electronic journals underprivileged, nontraditional students and bibliographic instruction Today, in our climate of negative ad campaigns directed at libraries and librarians in general, business reference librarians face many challenges, academic as well as professional. But if you’re one of the vocal, proactive supporters of productive librarian-customer partnerships, this book will help you “grow feet” and move out from behind the restrictive comfort of your desk into the world’s classrooms and manufacturing teams. Certainly, Business References and Sources will convince you that collaborative projects between contemporary reference librarians and end-users are alive and well.

Comprised of a wide breadth of scholarly materials and diverse articulations, The Holocaust: Memories, Research, Reference will help you guide others in Holocaust research and show you how you can avoid contributing to the popularization and trivialization of the Holocaust. You’ll find in it poems by the prolific American poet, Lyn Lifshin; an essay by Arnost Lustig; work by Roselle Chartock; commentary by Howard Israel on the controversial Pernkopf Atlas; writing on the historian’s role by Michael Marrus, a top Holocaust scholar; and views on linguistic distortions by Sanford Berman, the well-known cataloger. In addition, you’ll read about:the U.S. Memorial Holocaust Museum preparing a Holocaust unit for high school students incorporating contemporary Holocaust articles into Holocaust study Holocaust “webliographies” comparative genocide studies and the future of Holocaust research Holocaust denial literatureHolocaust reference work in its preferred form doesn’t substitute method, empiricism, and quantification for substance, emotion, and qualitative discussion. This form is captured and preserved for the benefit of future survivors and scholars in The Holocaust: Memories, Research, Reference. Informed by years of experience and suffering, it will take you and your library visitors to the heart of research and allow you to re-search the human heart.

Design and maintain document delivery services that are ideal for academic patrons! In Document Delivery Services: Contrasting Views, you’ll visit four university library systems to discover the considerations and challenges each library faced in bringing document delivery to its clientele. This book examines the questions about document delivery that are most pressing in the profession of library science. Despite their own unique experiences, you’ll find common practices among all fourincluding planning, implementation of service, and evaluation of either user satisfaction and/or vendor performance. This book reviews the planning and process of implementing document delivery in:Miami University University of Colorado at Denver University of Montana at Missoula Purdue University Libraries Document Delivery Services: Contrasting Views addresses the paradigm of access versus acquisition and shows you how document delivery can be more integral in the library right alongside full-text databases, Internet access, and reference services. This book focuses on the issues that develop specifically in academic libraries, such as the invisible user majority of undergraduate students when considering budget issues and collection development. This book also explores the dynamic relationship between faculty and library administration that can impact events such as serials cancellations, alternative access to materials, and the reorganization of libraries to incorporate enhanced services to users. You’ll find useful information and proven methods concerning these topics:re-engineering library services restructuring a traditional Interlibrary Loan Department into an Information Delivery/Interlibrary Loan Department (ID/ILL) criteria for document delivery vendor selection delivering electronic tables of contents and search strategy outputs to faculty desktops document delivery in academic fee-based information services With Document Delivery Services: Contrasting Views, document delivery becomes more than a simple acquisitions tool or a necessary service; instead it is an enhanced access service that lends greater perspective to library staff and users alike. This handy volume will help expand the role of document delivery services in your own library setting.

Get the most out of your reference information systems and technology!Reference Services and Media meets the information challenges that overwhelm and assist us today with computerization, electronics, and telecommunications changes in the reference services of our libraries. As a professional in the library science field, you will discover innovative theories and researched solutions on many technology problems and challenges such as formatting and compatibility, training of reference professionals and library users, costs, and information have and have nots. With the year 2000 and beyond upon us, emerging technologies afford tremendous opportunities for reference librarians and for improved and enhanced public access to information. In Reference Services and Media you will learn about planning for staffing, troubleshooting fund-raising, and budget developing to support the use of information technologies. You will also examine the impact new media has on academic libraries, specifically video and movie clips that are transferred over intranets and internets and their opportunities and legal implications. In Reference Services and Media you will also explore:desktop conferencing and web access for reference services versus personalized contact desktop conferencing with personal computers in remote areas for reference service assistance positive and negative aspects of using each technology in reference use instruction creative methods for procuring funding for an electronic information literary instruction classroom providing a digital library for a state library network raising confidence levels of public service librarians in using electronic resources to answer reference questions Reference Services and Media includes case studies, tables, and an annotated bibliography that serves as a librarian's media reference toolkit, making it essential for effective media reference work. An excellent source for the reference librarian, Reference Services and Media will assist you in adopting and incorporating new information technologies for the present and future.

Get the latest information on new developments in copyright law!This timely volume sheds light on the important legal issues that influence the scholarly publishing world. The often-confusing field of publishing law--including copyright, licensing, liability, electronic publishing, and taxation--is going through an unprecedented upheaval as we move into the twenty-first century. Publishing and the Law: Current Legal Issues offers clear, current explanations of the implications of recent laws and technologies and predicts what further changes to expect. Featuring legal, business, and publishing experts, Publishing and the Law discusses the wide-ranging implications of the decline of fair use, the rise of software licensing, the Communications Decency Act, and such landmark legal cases as LaMacchia, Feist, and Matthew Bender. Questions of ownership, fair use, and licensing--historically a problem for authors such as Twain and Dickens--have become exacerbated by the fact that information is no longer static, but rather fluid and transportable. Publishing and the Law addresses the vital questions of interest to librarians, publishers, and scholars, including:How will changing technologies affect the legal status of libraries, universities, authors, and publishers? What are the latest trends in liability for authors and publishers? How does anti-trust law affect library budgets? Why is copyright giving way to licensing, and what does that mean for libraries? How has the definition of fair use changed? Do attempts to censor the Internet abrogate First Amendment rights? How does electronic publishing force changes to the rules that worked for traditional printed books and journals?In an age of advancing technology, Congress and the courts will be called upon with more and more frequency to maintain a balance between the copyright holder's economic interests and society's right to have access to information. Librarians, university administrators, authors, and publishers can benefit from Publishing and the Law: Current Legal Issues to help them understand current trends in intellectual property law.

Get the latest information on new developments in copyright law!This timely volume sheds light on the important legal issues that influence the scholarly publishing world. The often-confusing field of publishing law--including copyright, licensing, liability, electronic publishing, and taxation--is going through an unprecedented upheaval as we move into the twenty-first century. Publishing and the Law: Current Legal Issues offers clear, current explanations of the implications of recent laws and technologies and predicts what further changes to expect. Featuring legal, business, and publishing experts, Publishing and the Law discusses the wide-ranging implications of the decline of fair use, the rise of software licensing, the Communications Decency Act, and such landmark legal cases as LaMacchia, Feist, and Matthew Bender. Questions of ownership, fair use, and licensing--historically a problem for authors such as Twain and Dickens--have become exacerbated by the fact that information is no longer static, but rather fluid and transportable. Publishing and the Law addresses the vital questions of interest to librarians, publishers, and scholars, including:How will changing technologies affect the legal status of libraries, universities, authors, and publishers? What are the latest trends in liability for authors and publishers? How does anti-trust law affect library budgets? Why is copyright giving way to licensing, and what does that mean for libraries? How has the definition of fair use changed? Do attempts to censor the Internet abrogate First Amendment rights? How does electronic publishing force changes to the rules that worked for traditional printed books and journals?In an age of advancing technology, Congress and the courts will be called upon with more and more frequency to maintain a balance between the copyright holder's economic interests and society's right to have access to information. Librarians, university administrators, authors, and publishers can benefit from Publishing and the Law: Current Legal Issues to help them understand current trends in intellectual property law.

Offer your patrons the cutting-edge reference services they demand!In the past, a reference librarian needed to develop a command of a few reference works, master the skills of the reference interview, and interface with library users in person or via telephone. Today's reference librarian is faced with much, much more. New Technologies and Reference Services suggests ways you can tame the information explosion and take advantage of new technologies.This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and library patrons. New Technologies and Reference Services offers tested techniques for fostering information literacy in patrons daunted by the high-tech edge of the new library. Even computer-savvy younger students may need help learning specialized searching skills. This practical volume suggests several innovative ways to teach those skills using interactive classrooms, drop-in seminars, and required courses.New Technologies and Reference Services discusses the other implications of new technologies, including:developing trends in publishing, including value-added services and the death of the printed encyclopedia the effects of CD-ROM, electronic publishing, and the Internet on copyright issues videoconferencing at the reference desk collection strategies and budgets in an era of multiple formats decentralizing library reference services information apartheid, the growing gap between the information haves and have-notsThis helpful volume gives practical, tested advice and ideas on the broader issues of information technology. With plentiful Web addresses, New Technologies and Reference Services presents new ideas sure to make your job easier.

Offer your patrons the cutting-edge reference services they demand!In the past, a reference librarian needed to develop a command of a few reference works, master the skills of the reference interview, and interface with library users in person or via telephone. Today's reference librarian is faced with much, much more. New Technologies and Reference Services suggests ways you can tame the information explosion and take advantage of new technologies.This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and library patrons. New Technologies and Reference Services offers tested techniques for fostering information literacy in patrons daunted by the high-tech edge of the new library. Even computer-savvy younger students may need help learning specialized searching skills. This practical volume suggests several innovative ways to teach those skills using interactive classrooms, drop-in seminars, and required courses.New Technologies and Reference Services discusses the other implications of new technologies, including:developing trends in publishing, including value-added services and the death of the printed encyclopedia the effects of CD-ROM, electronic publishing, and the Internet on copyright issues videoconferencing at the reference desk collection strategies and budgets in an era of multiple formats decentralizing library reference services information apartheid, the growing gap between the information haves and have-notsThis helpful volume gives practical, tested advice and ideas on the broader issues of information technology. With plentiful Web addresses, New Technologies and Reference Services presents new ideas sure to make your job easier.

Become more versatile, competent, and resourceful with these practical suggestions!Becoming a first-class reference librarian demands proficiency in a wide range of skills. Doing the Work of Reference offers sound advice for the full spectrum of your responsibilities. Though many aspects of a reference librarian's work are changing with astonishing speed, the classic principles in this volume will never go out of date. This comprehensive volume begins with hints for orienting yourself to a new job and concludes with ideas for serving the profession. On the way, Doing the Work of Reference covers such diverse topics as working with student assistants, offering reference services to remote users, and keeping up your professional development. In addition, you will find strategies for dealing with technological change--not high-tech information that will become obsolete before the ink is dry, but ways of approaching the process of change that will work today, next week, and ten years from now.Doing the Work of Reference will help you increase your competence in:getting along with other staff members marketing the library to users and faculty handling ephemeral materials keeping students’attention in library instruction courses maintaining good relations with faculty increasing your subject knowledge and much more!This comprehensive guide is an essential handbook for librarians in the trenches. Whether you are a new librarian or a veteran at the reference desk, Doing the Work of Reference will help you burnish your skills.

Become more versatile, competent, and resourceful with these practical suggestions!Becoming a first-class reference librarian demands proficiency in a wide range of skills. Doing the Work of Reference offers sound advice for the full spectrum of your responsibilities. Though many aspects of a reference librarian's work are changing with astonishing speed, the classic principles in this volume will never go out of date. This comprehensive volume begins with hints for orienting yourself to a new job and concludes with ideas for serving the profession. On the way, Doing the Work of Reference covers such diverse topics as working with student assistants, offering reference services to remote users, and keeping up your professional development. In addition, you will find strategies for dealing with technological change--not high-tech information that will become obsolete before the ink is dry, but ways of approaching the process of change that will work today, next week, and ten years from now.Doing the Work of Reference will help you increase your competence in:getting along with other staff members marketing the library to users and faculty handling ephemeral materials keeping students’attention in library instruction courses maintaining good relations with faculty increasing your subject knowledge and much more!This comprehensive guide is an essential handbook for librarians in the trenches. Whether you are a new librarian or a veteran at the reference desk, Doing the Work of Reference will help you burnish your skills.

Strategies and tools to help you plan, build, and maintain your library collection! Selecting Materials for Library Collections takes you step-by-step through the process of planning, building, and maintaining a quality library collection. This up-to-date guide addresses the interests and concerns of academic and public libraries with expert advice on budgets, policies, and planning. The book examines print, non-print, and Internet selection resources, including the OCLC WorldCat Database and ACQNET-L. You’ll find valuable information you can apply right away to help you keep any collection relevant and up-to-date! Selecting Materials for Library Collections provides the tools you need to keep your library collection current. Seasoned experts share their thoughts on how to analyze your users’ expectations and then provide them with the materials they need. The contributors also examine the selection aids that they use in their own acquisitions work and then look at how to achieve a balanced collection that efficiently serves their clients’ needs. Supplementary reading lists and extensive bibliographies provide you with additional resources. Selecting Materials for Library Collections presents the latest information on:using print, non-print, and Internet selection resources such as OCLC WorldCat database and ACQNET-L initial collection assessment and decision making collection tool evaluations acquiring international core titles the New Thought movement approval plansset-up, maintenance, and evaluation the newest technology for media selection specialized library collections in music, art, business, economics, health, sports, leisure, and more

Strategies and tools to help you plan, build, and maintain your library collection! Selecting Materials for Library Collections takes you step-by-step through the process of planning, building, and maintaining a quality library collection. This up-to-date guide addresses the interests and concerns of academic and public libraries with expert advice on budgets, policies, and planning. The book examines print, non-print, and Internet selection resources, including the OCLC WorldCat Database and ACQNET-L. You’ll find valuable information you can apply right away to help you keep any collection relevant and up-to-date! Selecting Materials for Library Collections provides the tools you need to keep your library collection current. Seasoned experts share their thoughts on how to analyze your users’ expectations and then provide them with the materials they need. The contributors also examine the selection aids that they use in their own acquisitions work and then look at how to achieve a balanced collection that efficiently serves their clients’ needs. Supplementary reading lists and extensive bibliographies provide you with additional resources. Selecting Materials for Library Collections presents the latest information on:using print, non-print, and Internet selection resources such as OCLC WorldCat database and ACQNET-L initial collection assessment and decision making collection tool evaluations acquiring international core titles the New Thought movement approval plansset-up, maintenance, and evaluation the newest technology for media selection specialized library collections in music, art, business, economics, health, sports, leisure, and more

An invaluable how-to for librarians and archivists--inside insights from leading collectors!This essential guide to the acquisition process covers every aspect of the search for hard-to-find materials. Out-of-Print and Special Collection Materials: Acquisition and Purchasing Options is a handbook of traditional and not-so-traditional methods for identifying, locating, and acquiring rare items from a variety of sources. The book serves as a comprehensive reference for professionals and students alike, drawing on the experiences of the foremost archivists in their fields.The book offers a unique assortment of specialized essays, informative and instructive. The assembled collectors are your guides on a journey in search of rare items--through specialty catalogs and special circumstances, libraries and bookshops, collections and book stocks--through the print underground of the acquisitions world. Topics range from the basics of acquisitions, to setting (and sticking to) a budget, building a collection, determining the market value of out-of-print materials, and more detailed looks at individual areas of research.Experienced archivists and budding collectors will find indispensable information on a variety of vital topics in this book, including:out-of-print music underground poetry acquisitions outside the United States planning a collection hard-to-find materials on science, technology, and medicine out-of-print literature

An invaluable how-to for librarians and archivists--inside insights from leading collectors!This essential guide to the acquisition process covers every aspect of the search for hard-to-find materials. Out-of-Print and Special Collection Materials: Acquisition and Purchasing Options is a handbook of traditional and not-so-traditional methods for identifying, locating, and acquiring rare items from a variety of sources. The book serves as a comprehensive reference for professionals and students alike, drawing on the experiences of the foremost archivists in their fields.The book offers a unique assortment of specialized essays, informative and instructive. The assembled collectors are your guides on a journey in search of rare items--through specialty catalogs and special circumstances, libraries and bookshops, collections and book stocks--through the print underground of the acquisitions world. Topics range from the basics of acquisitions, to setting (and sticking to) a budget, building a collection, determining the market value of out-of-print materials, and more detailed looks at individual areas of research.Experienced archivists and budding collectors will find indispensable information on a variety of vital topics in this book, including:out-of-print music underground poetry acquisitions outside the United States planning a collection hard-to-find materials on science, technology, and medicine out-of-print literature

Explore ways to bring and keep your library’s electronic services up to date!From editor Di Su: “Some years ago, if you were told that a library’s catalog would be available on a 24/7/365 basis, you’d think it was just another fiction. Perhaps as influential as Johannes Gutenberg’s invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times.”In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies offer. This valuable book will also help you and your library avoid the pitfalls and new challenges to professional competency that come along with electronic research.Evolution in Reference and Information Services:gives you a review of the history of electronic reference looks at the increasing role of librarians as teachers and providers of technical help for users provides case studies and ways to evaluate electronic research methods suggests strategies for providing effective electronic services examines government Web sites explores Internet sources of health information shows you how to establish electronic services through your library’s portal site looks at how to manage a library computer lab and much more!

This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful.Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines:the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!

Combine marketing and strategic planning techniques to make your library more successful! With cutting-edge research studies as well as theoretical chapters that have not been seen before in the marketing literature for LIS, this book examines the current and quite limited state of marketing by LIS practitioners and institutions. It provides you with examples of how marketing can be made more widely applicable within LIS and illustrates some of the usefulness of marketing in special LIS settings and contexts. The book explains how and why managers should combine marketing strategy with strategic planning and demonstrates the means by which LIS could move toward a more full-fledged use of marketingrelationship marketing and social marketing in particular. In order to be a more effective tool, Strategic Marketing in Library and Information Science is divided into two sections: The Basis and Context for Marketing (theoretical information) and The Application of Marketing (practical applications that you can put to use in your institution). Chapters cover:existing literature on marketing in LISwhat it has to offer and what it lacks strategic planning that must take place before marketing money is spent the branding process and how it can be helpful in LIS marketing a marketing method for bridging the gap between staffing needs and the current shortage of librarians a way to use relationship marketing techniques to respond to the challenge of marketing electronic resources marketing applications relevant to theological libraries the effective use of social marketing at the Austin History Centera fascinating case study! a fresh marketing approach to bridging gaps between cultural history and education the importance of marketing for public libraries

Learn how acquisitions librarians successfully serve specialized users! In this book, you’ll find profiles, methods, and processes for acquisitions in specialized subject areas, such as local and regional poetry, oceanography, educational information in electronic formats, popular fiction, regional and ethnic materials, and more. Seasoned acquisitions librarians share their experiences in gathering the hard-to-find materials their libraries’ highly specialized clients need to access. You’ll also examine issues surrounding the acquisition of new reference tools that are vital in today’s emerging electronic environment. With Acquisition in Different and Special Subject Areas, you’ll examine:methods of ferreting out local and regional poetryfrom Daniel Veach, editor/publisher of the Atlanta Review the acquisition process in a specialized institution devoted to oceanographyfrom Elizabeth Cooksey of the Skidaway Institute of Oceanography how to acquire regional and ethnic materials for your library collection a practical guide to the acquisition of material from an African country (based on the author’s experience in the West African nation of Benin) acquisition of Web-based educational materials acquisitions in the expanding area of popular fiction an acquisition librarian’s mission to the multilingual nation of India, where she assessed the acquisition possibilities for the new India Studies program at Indiana UniversitySpecial libraries can exist in corners of large public or university libraries or they can be independent. They can be large and populated by hundreds of staff, or very small, staffed by one person. The defining characteristic of a special library is that its clientele is specialized. Acquisition in Different and Special Subject Areas brings together the voices of acquisitions librarians serving a wide variety of fields to guide you through the acquisitions process in their areas of concentration. It is a book that no budding or experienced acquisitions librarian should be without!

Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as:real-time or live online reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sitesincludes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of librariesboth large and smallwhich have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include:utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference servicesthe challenges and benefits, cost, training, and workload requirements evaluating your real-time references servicesinvestigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference systemselecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller librariesbecause of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.

Learn the skills needed to update and manage a reference department that efficiently meets the needs of clients todayand tomorrow! Managing the Twenty-First Century Reference Department: Challenges and Prospects provides librarians with the knowledge and skills they need to manage an effective reference service. Full of useful and practical ideas, this book presents successful methods for recruiting and retaining capable reference department staff and management, training new employees and adapting current services to an evolving field. Expert practitioners address the changing role of the reference library worker and how longstanding traditions and practices can be re-evaluated and re-applied. The information in this book is ideal for librarians and students of library studies looking to take their skills to the next level. Reference departments continue to evolve as the number of applicants qualified to run them declines. Managing the Twenty-First Century Reference Department: Challenges and Prospects explores the dynamics of leadership and management as well as a variety of other characteristics needed in a Head of Reference. It recognizes the increasing need for visionary leaders who can deal with shrinking budgets, soaring costs, expensive electronic resources, and high user expectations and provides you with practical advice on finding, training, and keeping these individuals. In addition to the training and recruitment techniques documented in this book, you will find extensive information on:setting and achieving goals creating and maintaining a positive work environment how to deliver quality services how to improve job satisfaction for library staff problem solving strategies the importance of communication making your reference department task- and employee-centered Managing the Twenty-First Century Reference Department: Challenges and Prospects also provides an inside look at Oregon State University’s Valley Library’s new management model. The library’s information professionals detail this new model’s current function, potential hazards, and multiple advantages. The user-friendly information documented in this chapter and in the book as a whole makes Managing the Twenty-First Century Reference Department: Challenges and Prospects an essential read for any librarian or student of library studies looking to meet the demands of an increasingly technical field.

Expert advice for more effective teamwork in the library! Cooperative Reference: Social Interaction in the Workplace addresses the need for reference librarians to work together to keep the system running smoothly. This book explores the various means of developing social professionalism, collaborating on projects, and combining forces with other libraries to remain on the cutting edge of information services in this new century. Using this guide, you will learn from the first-hand experiences of on-the-job reference librarians. This book will give youas a reference librarian, administrator, library science student, or educatorideas to support cooperative efforts in the library and beyond. This book will show you how to better interact with:other reference librarians face-to-face users online users library and academia faculty other libraries Cooperative Reference reveals how patrons perceive you from the other side of the desk. This book shows that first impressionshow you dress, your attitude, how you interact with other workers, and how you address the patron’s questionsdirectly affect the patron’s visit and influence his or her decisions about using your library in the future. The social skills in this volume can also directly benefit your library as library budgets can no longer keep up with the skyrocketing costs of library materials. To continue viability, many libraries must be willing to work together to share costs and experience. Other topics in Cooperative Reference include:tag-team referencinga dynamic, synergistic environment at the reference desk teaching librarians about interpersonal skillshow to establish professional, collegial relationships with one another librarians teaming up to teach a class together cooperative reference desk schedulinghow to create and implement tailored desk hours collection development between librarians for different departments working together to create online services a consolidation of reference services by two separate libraries Using several case examples, this well-referenced book takes an innovative look at the ever-increasing necessity for librarians to work together for the good of the patrons, the workers, and the library structure. Cooperative Reference will improve the reference services of public and academic libraries both large and small.

Advice from the expertson collecting and managing the digital resources that are an increasingly vital part of librarianship! Managing Digital Resources in Libraries is a practical guide to managing library materials in digital formats. Working librarians share their expertise in the acquisition and management of digital resources, addressing questions of licensing, funding, and providing access. The contributors also examine innovative projects and systems, such as the integration of PDA-accessible resources into a library collection and the development of all-digital libraries. You’ll also find supplementary reading lists and bibliographies of additional resources, including relevant Web sites. Addressing the challenges of and barriers to the preservation and dissemination of electronic information, Managing Digital Resources in Libraries explores vital questions, such as:How are librarians coping with digital resources? How do they compare and select titles and formats to purchase? How do they allocate limited fundsto lease or to purchase high-priced electronic titles? Does consortium membership provide the answer to funding problems, or does it force librarians to pay for content their users neither want nor need? Is MARC still an appropriate format for cataloging? How can librarians make themselves familiar with the multitude of available resources?Managing Digital Resources in Libraries will update your working knowledge of:online resources open archivestheir uses and their history the Digital Millennium Copyright Act, the First Sale Doctrine, and the Fair Use Doctrineand their implications for librarians e-journal cataloging and e-journal management software electronic collection development and management personal digital assistants digital licensing agreements electronic searching systems, including ELIN@, Electronic Journal Finder, Pirate Source, OPAC, and cold fusion databases

Advice from the expertson collecting and managing the digital resources that are an increasingly vital part of librarianship! Managing Digital Resources in Libraries is a practical guide to managing library materials in digital formats. Working librarians share their expertise in the acquisition and management of digital resources, addressing questions of licensing, funding, and providing access. The contributors also examine innovative projects and systems, such as the integration of PDA-accessible resources into a library collection and the development of all-digital libraries. You’ll also find supplementary reading lists and bibliographies of additional resources, including relevant Web sites. Addressing the challenges of and barriers to the preservation and dissemination of electronic information, Managing Digital Resources in Libraries explores vital questions, such as:How are librarians coping with digital resources? How do they compare and select titles and formats to purchase? How do they allocate limited fundsto lease or to purchase high-priced electronic titles? Does consortium membership provide the answer to funding problems, or does it force librarians to pay for content their users neither want nor need? Is MARC still an appropriate format for cataloging? How can librarians make themselves familiar with the multitude of available resources?Managing Digital Resources in Libraries will update your working knowledge of:online resources open archivestheir uses and their history the Digital Millennium Copyright Act, the First Sale Doctrine, and the Fair Use Doctrineand their implications for librarians e-journal cataloging and e-journal management software electronic collection development and management personal digital assistants digital licensing agreements electronic searching systems, including ELIN@, Electronic Journal Finder, Pirate Source, OPAC, and cold fusion databases

Discover innovative outreach services you can implement for your library! Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and special librarians who describe a wide array of successful outreach programs that are in place throughout the country. This valuable tool introduces professional librarians and library science students and faculty to current and highly innovative models of outreach services implemented in a variety of academic and special library settings. This extensive resource shows how to use outreach programs to market new information resources and services to library constituents. Outreach Services in Academic and Special Libraries contains charts, graphs, and pictorials to help walk you through the process of creating an outreach program at your library. This book also presents bibliographies, suggestions on how to improve on existing designs, and the librarians’ wish lists of ideas they’d like to try in the future. Outreach Services in Academic and Special Libraries presents case studies covering many topics related to outreach services, including:outreach to special groups of remote users multicultural outreach collaborative outreach partnerships with university and college departments and community organizations outreach Web sites targeting special groups marketing library services and resources information literacy as a form of outreach multi-media kiosks and exhibits book talks outreach to new faculty and transfer students and more! Librarians will benefit from the wide range of creative ideas and successful case studies implemented by library colleagues representing institutions from around the country. Outreach Services in Academic and Special Libraries serves as a catalyst for librarians to implement similar outreach programs at their own academic or special library.

Discover innovative outreach services you can implement for your library! Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and special librarians who describe a wide array of successful outreach programs that are in place throughout the country. This valuable tool introduces professional librarians and library science students and faculty to current and highly innovative models of outreach services implemented in a variety of academic and special library settings. This extensive resource shows how to use outreach programs to market new information resources and services to library constituents. Outreach Services in Academic and Special Libraries contains charts, graphs, and pictorials to help walk you through the process of creating an outreach program at your library. This book also presents bibliographies, suggestions on how to improve on existing designs, and the librarians’ wish lists of ideas they’d like to try in the future. Outreach Services in Academic and Special Libraries presents case studies covering many topics related to outreach services, including:outreach to special groups of remote users multicultural outreach collaborative outreach partnerships with university and college departments and community organizations outreach Web sites targeting special groups marketing library services and resources information literacy as a form of outreach multi-media kiosks and exhibits book talks outreach to new faculty and transfer students and more! Librarians will benefit from the wide range of creative ideas and successful case studies implemented by library colleagues representing institutions from around the country. Outreach Services in Academic and Special Libraries serves as a catalyst for librarians to implement similar outreach programs at their own academic or special library.

Compare and contrast library reference models and more consumer-oriented models!Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn Westproprietor of librarian.net and the hippest ex-librarian on the Web according to Wired magazinethe book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiencesgood and badin starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services.Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that it’s all available online, cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective.Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses:policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive referenceDigital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.

Compare and contrast library reference models and more consumer-oriented models!Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn Westproprietor of librarian.net and the hippest ex-librarian on the Web according to Wired magazinethe book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiencesgood and badin starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services.Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that it’s all available online, cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective.Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses:policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive referenceDigital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.

Supply your library with the best collection of resources on animal issues! Animals are the Issue: Library Resources on Animal Issues is a guide to books, journals, and Web sites on historic and modern animal treatment. Expert librarians and scholars provide helpful resources showing what ideals and practical solutions exist in animal rights and welfare debates. With this book, students, philosophers, and politicians can find the best of written and electronic resources about the protection and ethical use of animals by humankind. Animals are the Issue stands alone as a source for locating materials on animal protection and welfare. This valuable guide will help librarians save time and money in locating diverse areas of information regarding animal consumption and exploitation. The authors have noted what they consider to be the most essential resources for library collections. This book offers references that discuss the utilization of animals by humans:as companions in sports and entertainment in religion in science and education in industry in huntingAnimals Are the Issue explores how animals are seen, viewed, and used by humans. With bibliographies, annotated lists, and short commentaries by the authors on nearly every item, you’ll be able to supply your patrons with a highly effective animal rights/welfare collection.

Every librarian who teaches in an academic library setting understands the complexities involved in partnering with teaching faculty. Relationships Between Teaching Faculty and Teaching Librarians recounts the efforts of librarians and faculty working together in disciplines across the board to create and sustain connections crucial to the success of library instruction. This unique collection of essays examines various types of partnerships between librarians and faculty (networking, coordination, and collaboration) and addresses the big issues involved, including teaching within an academic discipline, the intricacies of assigning grades, faculty perceptions of library instruction, and the changing role of the reference librarian.Education is the main focus of reference service in today's academic libraries and librarians teach a variety of single-session, course-related, course-integrated, or credit-bearing courses in nearly every discipline. Relationships Between Teaching Faculty and Teaching Librarians reflects the experiences of librarians, teaching faculty, and library directors, whose perspectives range from cynicism to cautious optimism to idealism when it comes to working with teaching faculty. The book includes case studies, surveys, sample questionnaires, statistics, and a toolkit for establishing an effective library liaison program, and examines the teaching and learning environment, course growth and maintenance, and the professor librarian model. Relationships Between Teaching Faculty and Teaching Librarians presents lessons learned from seeking a common ground including:a successful faculty/librarian collaboration for educational psychology and counseling a library research project for freshman engineering students a semester-by-semester look at a collaboratively taught graduate research and writing course a survey that determines how librarians and library directors feel about teaching outside the library an analysis of librarians’ attitudes toward faculty an analysis of attitudes that influence faculty collaboration in library instruction a look at innovative methods of increasing the teaching roles of librarians and much more! The Middle States Commission on Higher Education (MSA/CHE) has mandated that information literacy be included as part of a general education requirement. If your faculty wasn't calling for library instruction before the mandate, it probably is now. Relationships Between Teaching Faculty and Teaching Librarians will help librarians establish communication with faculty that provides a solid foundation for coursework in all disciplines.