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This work is used for studying users, audiences, patrons, patients, and clients in a variety of fields such as communication, cultural studies, library and information science, environmental studies, arts policy and education, and nursing.
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Dervin's Sense-making Methodology is widely used for studying users, audiences, patrons, patients, and clients in a variety of fields including: communication, cultural studies, library and information science, nursing, environmental studies, arts policy and education, public health, marketing, public opinion, public relations, sociology, and psychology. this reader compiles in one volume the currently widely dispersed writing which provide an overview of the approach's meta-theoretical, methodological, and method foundations. Dervin has called her approach a "methodology between the cracks" focused on studying and implementing communication communicatively in any setting.