Lorraine Taylor – författare

For introductory hospitality or tourism courses

A comprehensive, international view of the business of tourism

The engaging writing style and hundreds of updated industry examples make Tourism: The Business of Hospitality and Travel, 6th Edition, the perfect textbook for students taking their first hospitality or tourism class. It views the industry from a holistic, global business perspective-examining the management, marketing and finance issues most important to industry members.

Chapters reveal an integrated model of tourism and address consumer behaviour, service quality, and personal selling. The thoroughness of content and references also make it suitable for upper-level hospitality and tourism courses. Readings and integrative cases close each part, and end-of-chapter exercises allow students to apply their knowledge and refine their problem-solving and critical-thinking skills. This edition includes new and updated material on social media, event management, timeshares, sustainable and marijuana tourism, and the future of tourism.

Hope Rises from a Shattered Innocence will help those who have suffered trauma toreceive God's love as the key to releasing shame, rejection and hurts of the past;replace self-image confusion with knowing their identity in Christ;take realistic steps in learning to make disciplined choices;replace out-of-control behavior with spirit- empowered responses;replace self-defeating mindsets with confidence-producing beliefs;renew lost faith by nourishing it with relevant spiritual insights.In struggling through the destabilizing emotions of despair, depression, anger, social anxiety, and DID, from the innocent girl who was abused to becoming the authentic woman she is now, Lorraine managed to overcome what she felt was an internal hell. As a woman of faith and a former masters-level rehabilitation counselor, with God's help, she developed a faith-based holistic approach that helped her move beyond her own trauma. Over the past ten years, she has been involved in supporting women affected by traumatic events-childhood abuse, partner violence, sexual abuse. Hope Rises from a Shattered Innocence inspires hope in others that they, too, can leave their past behind and step into their God-originated identities in Christ.