LU HAN – författare

Essay from the year 2008 in the subject Business economics - General, grade: none, , language: English, abstract: This report aims to describe a specific service process and make a blueprinting to show the relationship between internal and externally-facing processes. The specific service in my report is McDonald's drive-thru service process. In order to complete the service blueprinting, there must be including that the detailed blueprint thereof, particular attention also to the relationship between internal and external processes and the inputs required to support the processes. The main search methods were combining with primary search and secondary search method. Through my personally taste, I can clearly know what is the general service process then draw a construct a pictures of how the externally-facing processes in McDonald's drive-thru service. The back-stage information is most from my interview with the manager and employee of McDonald's drive-thru restaurant. After look through the literature of McDonald's: behind the arches (John F, 1995), make me know the interrelated information as well as about the McDonald's supplier, partners and hamburgers. Then connect all the useful information, a service of McDonald's drive-thru process was competed. Final part is an analysis of the ways in which services might be improved and how to innovation the service effective are alls including in recommendation.

The two-volume set, LNCS 15434 and 15435, constitutes the refereed post-conference proceedings of the 17th International Conference on Combinatorial Optimization and Applications, COCOA 2024, held in Beijing, China, during December 6–8, 2024.The 53 full papers included in the proceedings were carefully reviewed and selected from 124 submissions. They deal with combinatorial optimization and its applications, including algorithm design, theoretical and experimental analysis, and applied research of general algorithmic interest.

The two-volume set, LNCS 15434 and 15435, constitutes the refereed post-conference proceedings of the 17th International Conference on Combinatorial Optimization and Applications, COCOA 2024, held in Beijing, China, during December 6–8, 2024.The 53 full papers included in the proceedings were carefully reviewed and selected from 124 submissions. They deal with combinatorial optimization and its applications, including algorithm design, theoretical and experimental analysis, and applied research of general algorithmic interest.