Margaret Shaw - Böcker

Building on a growing movement within developing countries in Latin America, Africa, and Asia-Pacific, as well as Europe and North America, this book documents cutting edge practice and builds theory around a rights based approach to women’s safety in the context of poverty reduction and social inclusion. Drawing upon two decades of research and grassroots action on safer cities for women and everyone, this book is about the right to an inclusive city. The first part of the book describes the challenges that women face regarding access to essential services, housing security, liveability and mobility. The second part of the book critically examines programs, projects and ideas that are working to make cities safer. Building Inclusive Cities takes a cross-cultural learning perspective from action research occurring throughout the world and translates this research into theoretical conceptualizations to inform the literature on planning and urban management in both developing and developed countries. This book is intended to inspire both thought and action.

Building on a growing movement within developing countries in Latin America, Africa, and Asia-Pacific, as well as Europe and North America, this book documents cutting edge practice and builds theory around a rights based approach to women’s safety in the context of poverty reduction and social inclusion. Drawing upon two decades of research and grassroots action on safer cities for women and everyone, this book is about the right to an inclusive city. The first part of the book describes the challenges that women face regarding access to essential services, housing security, liveability and mobility. The second part of the book critically examines programs, projects and ideas that are working to make cities safer. Building Inclusive Cities takes a cross-cultural learning perspective from action research occurring throughout the world and translates this research into theoretical conceptualizations to inform the literature on planning and urban management in both developing and developed countries. This book is intended to inspire both thought and action.

For a required or elective course in Hospitality Sales and Introductory Sales Training for Industry taught out of the hospitality management or marketing program at the freshman/sophomore level at the two-year and four-year levels. Some hospitality programs will use this book in the lower level marketing course (taught out of the business school) as well.Focused on the sales aspect of hospitality (not just marketing), this book addresses the primary focus of sales as the communication aspect of marketing as well as direct personal selling to potential customers. Shaw/Morris positions personal selling as having the right product, in the right place, at the right time, and at the right price applied to hotels or foodservice operations. With this emphasis on personal selling - the sales process, sales management, sales and technology - sales becomes integral to the student's understanding of operations and marketing.