Get to the point! Learn how to use Power Phrases to say what you mean...and get what you want. If you have ever walked away from a situation because you didn't know what to say, or you didn't know what to say but you spoke anyway, you know about all the stress, confusion, wasted time, missed opportunities, and hurt feelings you could have avoided if only you'd said the right thing at the right time. Now internationally acclaimed executive coach and communication guru Meryl Runion introduces you to a powerful, easy-to-master communication technology that lets you say what you mean, mean what you say, and get what you want - at home, in the office, and in every social and interpersonal setting.In a lively narrative, crackling with wry wit and loving observations of people and their foibles, Runion teaches you six basic methods for crafting Power Phrases - short, focused expressions that are direct and to the point without seeming brusque or nasty. Once you've masterd the art of using PowerPhrases there is no limit to what you can accomplish.In no time you'll be wielding Power Phrases and you will: learn a new language that will open up honest dialogue instantly; confidently say what needs to be said without fear of misinterpretation or negative emotional responses; resolve sensitive situations quickly and effectively; avoid being taken advantage of, ignored, passed over, or undervalued; communicate your needs and desires and get the results you want; and nip harassment in the bud.

Easy-to-master techniques for more effective communications in all areas of life

In this breakthrough guide, communication guru Meryl Runion explains why effective communication is more than just a business tool. It is also the key to happier, healthier relationships, and greater personal fulfillment and business success. In How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want she introduces readers to the concept of power phrases--short, focused expressions that let people be direct and to the point without seeming brusque or nasty. In clear, down-to-earth language, illustrated with numerous vignettes and real-world examples, Runion teaches readers how to:

Say what needs to be said without fear of misinterpretation or creating negative emotional responsesMaster six basic methods for crafting power phrases for any setting and every social, professional, or interpersonal situation

Powerful phrases for effective communication in every management situation

The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don''t Be Mean When You Say It." And she arms them with:

Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company''s missionExpert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and morePhrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

Setting a tone of mutual trust and respectDealing with difficult employees and delicate problemsConducting interviews and performance reviewsEmpowering your peopleDisciplining workers or terminating employment

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

Setting a tone of mutual trust and respectDealing with difficult employees and delicate problemsConducting interviews and performance reviewsEmpowering your peopleDisciplining workers or terminating employment

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Leadership development has become a top business priority. When leaders at every level are empowered, companies excel in innovation and are able to respond instantly to changing market dynamics.

Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities regardless of their specific position in the company. You’ll find all the right words and phrases you need for:

Boosting employees’ sense of autonomyRedirecting efforts without stifling creativityEncouraging decisiveness and resourcefulnessIgniting energy and enthusiasm

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Leadership development has become a top business priority. When leaders at every level are empowered, companies excel in innovation and are able to respond instantly to changing market dynamics.

Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities regardless of their specific position in the company. You’ll find all the right words and phrases you need for:

Boosting employees’ sense of autonomyRedirecting efforts without stifling creativityEncouraging decisiveness and resourcefulnessIgniting energy and enthusiasm

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.

Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:

Establish a quality relationship with your managerClarify and manage assignmentsGet results without formal authorityHandle customer complaints like a pro

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.

Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:

Establish a quality relationship with your managerClarify and manage assignmentsGet results without formal authorityHandle customer complaints like a pro

The Right Phrase for Every Situation . . . Every Time

You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:

Highlight important topics in meetings or conversationsMotivate people to share resources and supportAdd levity to personal or group interactionsInspire collaboration and creativityPique curiosity about your message

The Right Phrase for Every Situation . . . Every Time

You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:

Highlight important topics in meetings or conversationsMotivate people to share resources and supportAdd levity to personal or group interactionsInspire collaboration and creativityPique curiosity about your message

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

With more and more employees working offsite, effective communication among remote team members is absolutely critical. Perfect Phrases for Virtual Teamwork provides hundreds of ready-to-use phrases that will ensure your virtual teams collaborate as effectively as the most cohesive face-to-face team. Learn the most effective language for:

Defining and aligning team culturePersonalizing interactionsAssessing progress and resultsLeading effective virtual meetingsAddressing conflicts and mistakes

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

With more and more employees working offsite, effective communication among remote team members is absolutely critical. Perfect Phrases for Virtual Teamwork provides hundreds of ready-to-use phrases that will ensure your virtual teams collaborate as effectively as the most cohesive face-to-face team. Learn the most effective language for:

Defining and aligning team culturePersonalizing interactionsAssessing progress and resultsLeading effective virtual meetingsAddressing conflicts and mistakes

Build rapport, solve problems, and increase productivity with the PERFECT words for any interaction with employees

3 books in 1 eBook!

Good management begins and ends with good communication. Whether you oversee a company, department, team, or just a single employee, Perfect Phrases for Managing People provides the language you need to express your ideas, thoughts, and needs with absolute clarity—so things get done the right way, the first time around.

This 3-eBook set includes:

Perfect Phrases for Managers and Supervisors, Second EditionPerfect Phrases for Managers and Supervisors has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

Setting a tone of mutual trust and respectDealing with difficult employees and delicate problemsConducting interviews and performance reviewsDisciplining workers or terminating employment

Perfect Phrases for Leadership DevelopmentPerfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities, regardless of their specific position in the company. You’ll find all the right words and phrases you need for:

Boosting employees’ sense of autonomyRedirecting efforts without stifling creativityEncouraging decisiveness and resourcefulnessIgniting energy and enthusiasm

Perfect Phrases for Building Strong TeamsThis quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire company, you''ll find the exact words you need to:

Get people to work with, not against each otherUse positive feedback to promote and reward teamworkInspire communication at every level of the teamBuild a winning team mindset that can''t lose

Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals - for both the reviewers and the reviewed. It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases too). Also included is advice on preparing an agenda, body language, and tone of voice - plus true success and horror stories.

“Speak Strong!” It’s a leadership skill, a success strategy and a moral imperative.Research shows 90% of us stay silent in situations that call for strong words. Don’t want to rock the boat? Author Meryl Runion, CSP, explains why some boats NEED to be rocked…for the right reasons…at the right time…in the right way.* Know when it’s time to speak up* Overcome resistance to unwelcome truths* Establish and implement boundaries* Create new communication standards* Supercharge your message* Elevate the quality of your conversations* Overcome destructive communication habits* Put your best foot forward sincerely* One hour audio CD included containing the entire searchable PDF of the bestselling PowerPhrases! book so you can immediately get the words to apply your SpeakStrong skills. The CD also includes a communication style inventory, the flash presentation of "The Legend of Mighty Mouth and of A World of Truth" and more.Meryl Runion’s "PowerPhrases!" book Series has helped over a quarter million readers find the perfect phrases to communicate clearly. “Speak Strong” is the perfect “next step” for those who rely on communication skills to build successful careers and relationships

Learn to strengthen your communication skills and handle difficult conversations with confidence in this guide from the author of Power Phrases.Research shows ninety percent of us stay silent in situations that call for strong words. But while many of us don''t want to rock the boat, author Meryl Runion explains that some boats need to be rocked—provided that it happens for the right reasons, at the right time, and in the right way.In Speak Srong, Runion helps you know when it''s time to speak up, overcome resistance to unwelcome truths, establish and implement boundaries, create new communication standards, supercharge your message, elevate the quality of your conversations, overcome destructive communication habits, and put your best foot forward sincerely. Runion''s "PowerPhrases!" book series has helped over a quarter million readers find the perfect phrases to communicate clearly. Speak Strong is the perfect "next step" for those who rely on communication skills to build successful careers and relationships.

Get to the point! Learn how to use Power Phrases to say what you mean...and get what you want. If you have ever walked away from a situation because you didn't know what to say, or you didn't know what to say but you spoke anyway, you know about all the stress, confusion, wasted time, missed opportunities, and hurt feelings you could have avoided if only you'd said the right thing at the right time. Now internationally acclaimed executive coach and communication guru Meryl Runion introduces you to a powerful, easy-to-master communication technology that lets you say what you mean, mean what you say, and get what you want - at home, in the office, and in every social and interpersonal setting.In a lively narrative, crackling with wry wit and loving observations of people and their foibles, Runion teaches you six basic methods for crafting Power Phrases - short, focused expressions that are direct and to the point without seeming brusque or nasty. Once you've masterd the art of using PowerPhrases there is no limit to what you can accomplish.In no time you'll be wielding Power Phrases and you will: learn a new language that will open up honest dialogue instantly; confidently say what needs to be said without fear of misinterpretation or negative emotional responses; resolve sensitive situations quickly and effectively; avoid being taken advantage of, ignored, passed over, or undervalued; communicate your needs and desires and get the results you want; and nip harassment in the bud.

Easy-to-master techniques for more effective communications in all areas of life

In this breakthrough guide, communication guru Meryl Runion explains why effective communication is more than just a business tool. It is also the key to happier, healthier relationships, and greater personal fulfillment and business success. In How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want she introduces readers to the concept of power phrases--short, focused expressions that let people be direct and to the point without seeming brusque or nasty. In clear, down-to-earth language, illustrated with numerous vignettes and real-world examples, Runion teaches readers how to:

Say what needs to be said without fear of misinterpretation or creating negative emotional responsesMaster six basic methods for crafting power phrases for any setting and every social, professional, or interpersonal situation

Powerful phrases for effective communication in every management situation

The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don''t Be Mean When You Say It." And she arms them with:

Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company''s missionExpert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and morePhrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

Setting a tone of mutual trust and respectDealing with difficult employees and delicate problemsConducting interviews and performance reviewsEmpowering your peopleDisciplining workers or terminating employment

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

Setting a tone of mutual trust and respectDealing with difficult employees and delicate problemsConducting interviews and performance reviewsEmpowering your peopleDisciplining workers or terminating employment

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Leadership development has become a top business priority. When leaders at every level are empowered, companies excel in innovation and are able to respond instantly to changing market dynamics.

Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities regardless of their specific position in the company. You’ll find all the right words and phrases you need for:

Boosting employees’ sense of autonomyRedirecting efforts without stifling creativityEncouraging decisiveness and resourcefulnessIgniting energy and enthusiasm

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

Leadership development has become a top business priority. When leaders at every level are empowered, companies excel in innovation and are able to respond instantly to changing market dynamics.

Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities regardless of their specific position in the company. You’ll find all the right words and phrases you need for:

Boosting employees’ sense of autonomyRedirecting efforts without stifling creativityEncouraging decisiveness and resourcefulnessIgniting energy and enthusiasm

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.

Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:

Establish a quality relationship with your managerClarify and manage assignmentsGet results without formal authorityHandle customer complaints like a pro

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.

Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you’re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:

Establish a quality relationship with your managerClarify and manage assignmentsGet results without formal authorityHandle customer complaints like a pro

The Right Phrase for Every Situation . . . Every Time

You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:

Highlight important topics in meetings or conversationsMotivate people to share resources and supportAdd levity to personal or group interactionsInspire collaboration and creativityPique curiosity about your message

The Right Phrase for Every Situation . . . Every Time

You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:

Highlight important topics in meetings or conversationsMotivate people to share resources and supportAdd levity to personal or group interactionsInspire collaboration and creativityPique curiosity about your message

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

With more and more employees working offsite, effective communication among remote team members is absolutely critical. Perfect Phrases for Virtual Teamwork provides hundreds of ready-to-use phrases that will ensure your virtual teams collaborate as effectively as the most cohesive face-to-face team. Learn the most effective language for:

Defining and aligning team culturePersonalizing interactionsAssessing progress and resultsLeading effective virtual meetingsAddressing conflicts and mistakes

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

With more and more employees working offsite, effective communication among remote team members is absolutely critical. Perfect Phrases for Virtual Teamwork provides hundreds of ready-to-use phrases that will ensure your virtual teams collaborate as effectively as the most cohesive face-to-face team. Learn the most effective language for:

Defining and aligning team culturePersonalizing interactionsAssessing progress and resultsLeading effective virtual meetingsAddressing conflicts and mistakes

Build rapport, solve problems, and increase productivity with the PERFECT words for any interaction with employees

3 books in 1 eBook!

Good management begins and ends with good communication. Whether you oversee a company, department, team, or just a single employee, Perfect Phrases for Managing People provides the language you need to express your ideas, thoughts, and needs with absolute clarity—so things get done the right way, the first time around.

This 3-eBook set includes:

Perfect Phrases for Managers and Supervisors, Second EditionPerfect Phrases for Managers and Supervisors has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

Setting a tone of mutual trust and respectDealing with difficult employees and delicate problemsConducting interviews and performance reviewsDisciplining workers or terminating employment

Perfect Phrases for Leadership DevelopmentPerfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities, regardless of their specific position in the company. You’ll find all the right words and phrases you need for:

Boosting employees’ sense of autonomyRedirecting efforts without stifling creativityEncouraging decisiveness and resourcefulnessIgniting energy and enthusiasm

Perfect Phrases for Building Strong TeamsThis quick-reference guide addresses all the issues you could possibly encounter working with a team-offering hundreds of ready-to-use phrases for every situation. From managing interpersonal conflicts to motivating an entire company, you''ll find the exact words you need to:

Get people to work with, not against each otherUse positive feedback to promote and reward teamworkInspire communication at every level of the teamBuild a winning team mindset that can''t lose

Written by two top business trainers, this guide reveals the strategies and language skills needed to make the most of performance appraisals - for both the reviewers and the reviewed. It breaks the process into five simple steps and explains what to say with hundreds of winning phrases organized by topic (and hundreds of counterproductive phrases too). Also included is advice on preparing an agenda, body language, and tone of voice - plus true success and horror stories.

“Speak Strong!” It’s a leadership skill, a success strategy and a moral imperative.Research shows 90% of us stay silent in situations that call for strong words. Don’t want to rock the boat? Author Meryl Runion, CSP, explains why some boats NEED to be rocked…for the right reasons…at the right time…in the right way.* Know when it’s time to speak up* Overcome resistance to unwelcome truths* Establish and implement boundaries* Create new communication standards* Supercharge your message* Elevate the quality of your conversations* Overcome destructive communication habits* Put your best foot forward sincerely* One hour audio CD included containing the entire searchable PDF of the bestselling PowerPhrases! book so you can immediately get the words to apply your SpeakStrong skills. The CD also includes a communication style inventory, the flash presentation of "The Legend of Mighty Mouth and of A World of Truth" and more.Meryl Runion’s "PowerPhrases!" book Series has helped over a quarter million readers find the perfect phrases to communicate clearly. “Speak Strong” is the perfect “next step” for those who rely on communication skills to build successful careers and relationships

Learn to strengthen your communication skills and handle difficult conversations with confidence in this guide from the author of Power Phrases.Research shows ninety percent of us stay silent in situations that call for strong words. But while many of us don''t want to rock the boat, author Meryl Runion explains that some boats need to be rocked—provided that it happens for the right reasons, at the right time, and in the right way.In Speak Srong, Runion helps you know when it''s time to speak up, overcome resistance to unwelcome truths, establish and implement boundaries, create new communication standards, supercharge your message, elevate the quality of your conversations, overcome destructive communication habits, and put your best foot forward sincerely. Runion''s "PowerPhrases!" book series has helped over a quarter million readers find the perfect phrases to communicate clearly. Speak Strong is the perfect "next step" for those who rely on communication skills to build successful careers and relationships.