Micah Solomon – författare
Visar alla böcker från författaren Micah Solomon. Handla med fri frakt och snabb leverans.
10 produkter
Heart of Hospitality
Great Hotel and Restaurant Leaders Share Their Secrets
Häftad, 2019
212 kr
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Exceptional Service, Exceptional Profit
The Secrets of Building a Five-Star Customer Service Organization
Av Micah Solomon, Leonardo Inghilleri
E-bok, 2010
347 kr
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What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon''s anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon''s company Oasis, and has since proven itself …
High-Tech, High-Touch Customer Service
Inspire Timeless Loyalty in the Demanding New World of Social Commerce
E-bok, 2012
302 kr
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Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they’re a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success by exploring the timelessness of customer …
High-Tech, High-Touch Customer Service
Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Häftad, 2018
235 kr
Lägg i varukorg
Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they’re a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success by exploring the timelessness of customer …
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever
Inbunden, 2023
312 kr
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Today’s most sought-after “customer service sleuth” and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyalty Customer service done right is one of today’s most powerful competitive advantages. In Can Your Customer Service Do …
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever
E-bok, 2023
355 kr
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Today’s most sought-after “customer service sleuth” and turnaround expert unlocks the secrets to transforming customer service and building unshakeable customer engagement and loyalty Customer service done right is one of today’s most powerful competitive advantages. In Can Your Customer Service Do …
Ignore Your Customers (and They'll Go Away)
The Simple Playbook for Delivering the Ultimate Customer Service Experience
E-bok, 2020
315 kr
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The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today''s most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and …
Ignore Your Customers (and They'll Go Away)
The Simple Playbook for Delivering the Ultimate Customer Service Experience
Häftad, 2021
195 kr
Lägg i varukorg
The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field.Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and …
Exceptional Service, Exceptional Profit
The Secrets of Building a Five-Star Customer Service Organization
Av Leonardo Inghilleri, Micah Solomon
Häftad, 2022
191 kr
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Your Customer Is The Star: How To Make Millennials, Boomers and Everyone Else Love Your Business
Häftad
183 kr
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