Michael Busch – författare

Be the Boss is a compilation of lessons learned throughout my professional life. AlthoughIve started many businesses, my greatest success was founding Medicine ShoppeInternational, Inc., a franchisor of more than a thousand retail pharmacies, with 2004collective revenues in excess of $2 billion. In 1995, Cardinal Health (NYSE: CAH) acquiredMedicine Shoppe in a transaction valued at approximately $360 million.Every business I started was exactly that, a startupand all startups are small businesses.Some grow big. Some start off with a vision to become big but never achieve it. Otherssimply continue to grow because they are operated correctly, have a great mission, andtake on a life all their own. Ive been fortunate enough to have been involved in several public offerings, all of which started as small businesses.I have created this guide for those who want to start a new business, purchase an existingbusiness, or buy a franchise. Each of these endeavors requires unique skillsand presentsunique challenges. By following my practical recommendations, you should be able tomaximize each business opportunity and reduce risk. If Id had a book like this beforestarting my fi rst business, I could have saved lots of money not to mention manysleepless nights!Because most businesses involve some type of sales, I have included a section on theselling process. My sales philosophy has served me well throughout my business career.These proven principles and practical techniques can help you dramatically increase yoursales.

Following more than ten years in England, the Busch family, with the exception of Mary, who was already at university, returned in 1958 to live in Germany, where Wilhelm had a job with Massey Ferguson, the Canadian manufacturer of agricultural machinery. Michael and his younger brother Nicholas entered the German school system and, in due course, became fluent in both English and German. Sadly, Patricia died in 1994, leaving Wilhelm living alone in his little wooden house near the town of Kassel. Whereas his brother Nicholas remains to this day a resident of Germany, Michael immigrated in 1967 to Canada. He married Elizabeth in 1968 and has two Canadian-born sons, one of whom became a professional ice hockey player in Germany, where, over the course of his career, he electronically scanned his grandfathers diaries, returning with a flash drive for his father, Michael, to translate into English. Having translated the turbulent years leading up to 1948 for the benefit of immediate family in Canada, Michael became convinced that his fathers journal has significant historical value for those who might be interested in the lives of ordinary Germans, citizens and soldiers, during the first half of the twentieth century. Notably, as an officer in the Wehrmacht, Wilhelm challenged the rigid army system by going all the way to the very top in order to obtain permission to marry an English woman immediately following the outbreak of World War II.

Die Kompetenzsteuerung in Teams sieht sich zwei zentralen Herausforderungen gegenüber: Wie lässt sich das Zusammenwirken individueller Kompetenzen in Teams gestalten? Wie können die Fähigkeiten von Teammitgliedern weiterentwickelt werden, damit sie effektiv von- und miteinander lernen, um so zu kreativen Problemlösungen zu gelangen?Michael W. Busch analysiert die Fragen der Kompetenzsteuerung in Teams anhand eines konzeptionellen Bezugsrahmens, der zwischen Kompetenzsubstitution und -koordination unterscheidet. Während die Substitution individueller Kompetenz vor allem der Flexibilisierung dient (z.B. um Belastungsschwankungen im Fertigungsbereich auszugleichen), steht bei der Koordination die Zusammenführung heterogenen Expertenwissens im Vordergrund (z.B. in der Neuproduktentwicklung). Der Autor zeigt, wie durch den Einsatz von Cross Training und von After Action Reviews beide Trainingsziele erreicht werden können.