Michele Austin – författare
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1 produkter
Professional Front Office Management
Pearson New International Edition
Av Michele Austin, David Hayes m. fl.
Häftad, 2013
1095 kr
Lägg i varukorg
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, …
