Michelle Frey – författare

The four objectives of this study were to: review the state of knowledge management as an industry; illustrate how knowledge management might be used in a drinking water utility; review how knowledge management is being applied in utilities; develop a pilot knowledge management implementation system for a drinking water utility.

Utilities across the USA rely on online monitors to help them track important parameters such as disinfectant residual and particle removal. This study investigated the uses of online monitors in plants and their calibration and maintenance procedures in order to gain an understanding of the current industry standards.