Mudita Sinha – författare

In the fast-paced world of digitalization, understanding customers has never been more critical—or more challenging. Marketing Intelligence, Part A: Understanding Customers in the Era of Digitalization takes readers on a journey through the latest advancements in AI, data management, and digital channels that are reshaping the landscape of customer engagement and business strategy.This book explores the transformative power of Artificial Intelligence in enhancing customer experiences, from biometric analysis and Artificial Neural Networks (ANNs) to the ethical implications of AI in marketing. Uncover the dynamic relationship between markets and mobile applications, the role of experience orientation in service industries, and the promise of frictionless shopping in the digital age.With a special focus on centralized knowledge management in healthcare, the Internet of Things (IoT), and the growing importance of natural language processing in marketing intelligence, this comprehensive guide also delves into the ethical concerns surrounding AI adoption, as exemplified by a case study on Google AI.Whether you're navigating the complexities of digital channels to boost brand visibility or leveraging AI to create value for your customers, Marketing Intelligence, Part A: Understanding Customers in the Era of Digitalization provides the insights and strategies needed to thrive in today's digital marketplace. Perfect for marketers, business leaders, and technologists, this book equips you with the tools to understand and engage with your customers in the most effective and ethical ways possible.

Industry 4.0 focuses on digitization and automation, while Industry 5.0 takes it to the next level of focus, which is human working with advanced technologies, robots, and artificial intelligence. How will small businesses survive? The research curated here considers the emergence and application of Artificial Intelligence (AI) technologies in developing economies. With a balance of theoretical/methodological and empirical chapters, this book will be the first substantial study of artificial intelligence and the future of sustainable small businesses in emerging economies. Volumes comprise of specially selected papers submitted to the ISBE annual conference in addition to invited external expert contributions. Each volume is designed around a specific theme of importance to the entrepreneurship and small business community. Articles collectively explore and develop theory and practice in the field of entrepreneurship and small business while the emphasis of the research is on quality currency and relevance.

In the rapidly evolving world of business, technology isn't just an asset—it's the driving force behind innovation and success. Marketing Intelligence, Part B: AI, Trust, and Innovation in the Modern Business Landscape brings together cutting-edge insights and strategies from leading experts to explore how AI is transforming industries and redefining the way businesses engage with customers.This book uncovers the intricate relationship between AI-powered technologies and the critical factors of trust and innovation. From harnessing the predictive power of Long Short-Term Memory Network algorithms in dynamic trading environments to leveraging AI for personalized customer experiences in digital lending, Marketing Intelligence, Part B: AI, Trust, and Innovation in the Modern Business Landscape offers a deep dive into the future of business, explores how digital learning can be seamlessly integrated with customer engagement, the importance of trust dynamics in online relationship marketing, and the transformative potential of chatbots and edge computing. With a special focus on sustainable marketing, behavioural finance, and the growing influence of AI in customer interactions, this book provides a holistic view of the modern business landscape.Marketing Intelligence, Part B: AI, Trust, and Innovation in the Modern Business Landscape is an indispensable resource for business leaders, marketers, and technologists who are eager to stay ahead of the curve. It equips readers with the knowledge to harness AI's full potential while fostering trust and driving innovation across industries. Prepare to navigate the complexities of the digital age with strategies that align cutting-edge technology with sustainable and ethical business practices.