Natalie Petouhoff – författare
Visar alla böcker från författaren Natalie Petouhoff. Handla med fri frakt och snabb leverans.
3 produkter
Recruiting and Retaining Call Center Employees (In Action Case Study Series)
E-bok, 2023
502 kr
Lägg i varukorg
What''s your strategy to remain competitive? Trainers realize that recruiting the right people with the right skills and providing them with great training is key to creating a great business. With the arrival of measurement and return-on-investment calculations for these key business activities …
Recruiting and Retaining Call Center Employees (In Action Case Study Series)
Häftad, 2001
338 kr
Tillfälligt slut
What's your strategy to remain competitive? Trainers realize that recruiting the right people with the right skills and providing them with great training is key to creating a great business. With the arrival of measurement and return-on-investment calculations for these key business activities …
Empathy In Action
How to Deliver Great Customer Experiences at Scale
Av Tony Bates, Natalie Petouhoff
Inbunden, 2022
272 kr
Tillfälligt slut
A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a …