P. Abbott - Böcker

Accidental presidents, those who assume office as a result of death, assassination or resignation, struggle to establish their legitimacy. This book examines and evaluates the strategies of nine accidental presidents, from John Tyler to Gerald Ford, to demonstrate authority and their capacity to govern.

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environmentKey features of this essential text:· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook· updated in the light of recent developments such as global distribution systems and the internet· greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment· additional extended, practical exercise material.Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections:· Procedural aspects· Dealing with people· Increasing yield· Management aspectsFront Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.

Bad Presidents seeks to interpret the meaning of presidential 'badness' by investigating the ways in which eleven presidents were 'bad.' The author brings a unique, and often amusing perspective on the idea of the presidency, and begins a new conversation about the definition of presidential success and failure.

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environmentKey features of this essential text:· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook· updated in the light of recent developments such as global distribution systems and the internet· greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment· additional extended, practical exercise material.Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections:· Procedural aspects· Dealing with people· Increasing yield· Management aspectsFront Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.

Accidental presidents, those who assume office as a result of death, assassination or resignation, struggle to establish their legitimacy. This book examines and evaluates the strategies of nine accidental presidents, from John Tyler to Gerald Ford, to demonstrate authority and their capacity to govern.

Bad Presidents seeks to interpret the meaning of presidential 'badness' by investigating the ways in which eleven presidents were 'bad.' The author brings a unique, and often amusing perspective on the idea of the presidency, and begins a new conversation about the definition of presidential success and failure.