Paolo Gaiardelli – författare

This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps.

This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps.

The seven-volume set IFIP AICT 807-813 constitutes the refereed proceedings of the 45th IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2026, held in Bergamo, Italy, during September 13-17, 2026.The 269 full papers presented in these proceedings were carefully reviewed and selected from 320 submissions. They deal with up to date research in production management systems. This year's topic is “Shaping the Future of Industry through Sustainable, Data-Driven, and Human-Centric Production Systems”.The papers were categorized under the following topical sections: Sustainable, Circular and Responsible Production Systems; Collaborative Manufacturing, Service Systems and Lifecycle Management; Resilient, Sustainable and Digital Supply Networks; Smart Manufacturing, Digital Twins and Industrial Intelligence; Data-Driven and AI-Enabled Production Management; Human-Centred Production Systems, Work and Skills; Production Management Theory, Education and Research Methods.