Patricia A. Gwartney – författare
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1 produkt
1 produkt
Del 7 - Research Methods for the Social Sciences
Telephone Interviewer's Handbook
How to Conduct Standardized Conversations
Häftad, Engelska, 2007
504 kr
Skickas inom 5-8 vardagar
"Survey organizations should make this handbook an integral part of their training of telephone interviewers. It covers in a clear and direct manner all aspects of the interviewing process and incorporates the latest knowledge about what makes effective interviewers in today’s challenging survey environment."—David R. Johnson, professor of sociology, human development and family studies, and demography and former director of the Survey Research Center, Penn State University and the Bureau of Sociological Research, University of Nebraska-Lincoln