Patrícia Alves de Matos – författare

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1 produkter

1. 

   Disciplined Agency

   Neoliberal Precarity, Generational Dispossession and Call Centre Labour in Portugal

   Av Patrícia Alves de Matos

   Inbunden, 2020

   1227 kr

   Lägg i varukorg

   Since the mid-2000s, the harsh reality of call centre employment for a generation of young workers in Portugal has been impossible to ignore. With its endless rows of small cubicles, where human agents endure repetitive telephone conversations with abusive clients under invasive modes of …