Paul Falcone – författare

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues.Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees.Top human resources author Paul Falcone?offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees that help sidestep potential awkwardness and meet issues head-on.This practical, solution-oriented book walks you through some of the most common and most serious employee problems you are likely to encounter.In 101 Tough Conversations to Have with Employees, Falcone covers topics including:substandard performance reviews,progressive disciplinary warnings and termination meetings,FMLA abuse and ADA accomodations,wage and hour challenges,team turnarounds,compensation conflicts, and more.This handy guide helps you treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques you can use to protect yourself and your organizations—and get the very best from your people.

This book gives you all the easy-to-use tools they need to conduct an effective review -- including sample dialogs, checklists, and forms.

When not handled correctly, performance appraisals can turn into nerve-wracking confrontations. If employees and managers aren''t on the same page about expectations and performance, the working relationship can be seriously harmed.

Productive Performance Appraisals shows you how to:

plan and organize the appraisal sessionset short- and long-term goalselicit the employee''s inputhandle problems and "sticky" subjects such as promotions and disagreements.

This invaluable resource has new sections on rating employees, justifying scores, and weaving disciplinary language into the review. You will also find guidance on developing career plans, keeping consistent records, communicating changes in roles, how reviews are used when determining layoffs, and much more.

As a manager, you aren’t truly successful unless your employees are as well. Helping them establish compelling, actionable performance goals is the first and most important step, and this handbook is there to lend a hand.A follow-up to the bestselling 2600 Phrases for Effective Performance Reviews, HR executive Paul Falcone provides you with ready-to-use performance goals organized by the characteristics and core competencies used most often in the appraisal process. From attendance and attitude to teamwork and time management, managers will find the language they need to inspire exceptional results.In 2600 Phrases for Setting Effective Performance Goals, Falcone shows you how to: Build on individuals’ strengths rather than compensating for their weaknesses.Help your employees feel engaged and self-motivated.Develop an “accomplishment mentality” that encourages your staff to constantly reinvent themselves based on the organization’s needs.Encourage retention by developing realistic, customized goals that prepare them for their next career move.Determine appropriate follow-up intervals and measurable benchmarks to determine progress throughout the year.2600 Phrases for Setting Effective Performance Goals also shares language tailored to many of the most common positions in sales and marketing, accounting and finance, HR, IT, legal, manufacturing, operations, and more.If your employees don’t succeed, neither will you. This one-of-a-kind guide enables you to get more done through others and develop your own leadership abilities along the way.

As a manager, you aren’t truly successful unless your employees are as well. Helping them establish compelling, actionable performance goals is the first and most important step, and this handbook is there to lend a hand.

A follow-up to the bestselling 2600 Phrases for Effective Performance Reviews, HR executive Paul Falcone provides you with ready-to-use performance goals organized by the characteristics and core competencies used most often in the appraisal process. From attendance and attitude to teamwork and time management, managers will find the language they need to inspire exceptional results.

In 2600 Phrases for Setting Effective Performance Goals, Falcone shows you how to: 

Build on individuals’ strengths rather than compensating for their weaknesses.Help your employees feel engaged and self-motivated.Develop an “accomplishment mentality” that encourages your staff to constantly reinvent themselves based on the organization’s needs.Encourage retention by developing realistic, customized goals that prepare them for their next career move.Determine appropriate follow-up intervals and measurable benchmarks to determine progress throughout the year.

2600 Phrases for Setting Effective Performance Goals also shares language tailored to many of the most common positions in sales and marketing, accounting and finance, HR, IT, legal, manufacturing, operations, and more.

If your employees don’t succeed, neither will you. This one-of-a-kind guide enables you to get more done through others and develop your own leadership abilities along the way.

This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round.

Whether you''re an HR professional or a manager, chances are there''s one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist.

This phrasebook puts the right words in your hands with phrases that managers, supervisors, and HR professionals can use to help them properly evaluate performance and make the whole process much smoother.

In 2600 Phrases for Effective Performance Reviews, renowned career expert Paul Falcone covers the 25 most commonly-rated performance factors including:

productivity,time management,teamwork,decision making, and more!

Falcone also shares job-specific parameters that apply in sales, customer service, finance, and many other areas and industries. 2600 Phrases for Effective Performance Reviews is useful not just for review time but will also be instrumental in creating job descriptions and development plans as well as monitoring performance, progress, and problems year-round.

The key difference between a highly successful organization raising bars at every turn and one that limps along just happy to reach its quarterly goals--most of the time--might very well be how they address performance reviews. Are they just a perfunctory, annual “check-off,” with no other goal than to justify salary increases, or does the organization truly know how to manage and measure its employees’ performances in order to best impact a company’s bottom line? In The Performance Appraisal Tool Kit, readers will discover a customizable appraisal template covering the essential areas of performance and conduct and learn how they can adapt it to fit varying business strategies. After all, every organization is a unique entity, therefore, the performance appraisal plan must also be unique to its company. In order to find the process that best increases efficiency and effectiveness in your workplace, learn how to: • Profile ideal employee performance and behavior • Design competencies that power performance, both at the individual and enterprise level • Drive future change by setting your organization's strategic direction • Retool the appraisal as needed to ratchet up expectations over time • And more There’s nothing more valuable to a company in the long-term than a motivated and dedicated workforce. This forward-thinking, one-of-a-kind guide gives you the resources you need to construct a performance appraisal program that will accommodate market changes, revised priorities, and increasing productivity targets--and in the end, will lift your organization to a higher level.

The key difference between a highly successful organization and one that just merely reaches its quarterly goals--most of the time--might very well be how they address performance reviews.

Are they just a perfunctory, annual “check-off,” with no other goal than to justify salary increases, or does the organization truly know how to manage and measure its employees’ performances to best impact a company’s bottom line?

In The Performance Appraisal Tool Kit, you will discover a customizable appraisal template covering the essential areas of performance and conduct and learn how they can adapt it to fit varying business strategies. After all, every organization is a unique entity, therefore, the performance appraisal plan must also be unique to its company.

To find the process that best increases efficiency and effectiveness in your workplace, learn how to:

Profile ideal employee performance and behaviorDesign competencies that power performance, both at the individual and enterprise levelDrive future change by setting your organization''s strategic directionRetool the appraisal as needed to ratchet up expectations over time

There’s nothing more valuable to a company in the long-term than a motivated and dedicated workforce. The Performance Appraisal Tool Kit gives you the resources you need to construct a performance appraisal program that will accommodate market changes, revised priorities, and increasing productivity targets--and in the end, will lift your organization to a higher level.

Products and services will change with demand, but one thing that will always be required for a company’s success is having the right people working hard for you.As a manager, are you cultivating this vital resource? Is there more you could be doing? In this accessible and practical playbook, HR expert and author Paul Falcone helps take the guesswork out of this crucial element for success.In 75 Ways for Managers to Hire, Develop, and Keep Great Employees, Falcone shows managers how to:Identify the best and brightest talentHire for organizational compatibilityAddress uncomfortable workplace situationsCreate an environment that motivatesRetain restless top performersDelegate in a way that develops your staffEvery HR executive has a laundry list of things they wish managers knew--best practices that would enable the entire organization to operate more effectively. Falcone’s book 75 Ways for Managers to Hire, Develop, and Keep Great Employees has encapsulated all of this for you in a single indispensable resource!

Products and services will change with demand, but one thing that will always be required for a company’s success is having the right people working hard for you.

As a manager, are you cultivating this vital resource? Is there more you could be doing? In this accessible and practical playbook, HR expert and author Paul Falcone helps take the guesswork out of this crucial element for success.

In 75 Ways for Managers to Hire, Develop, and Keep Great Employees, Falcone shows managers how to:

Identify the best and brightest talentHire for organizational compatibilityAddress uncomfortable workplace situationsCreate an environment that motivatesRetain restless top performersDelegate in a way that develops your staff

Every HR executive has a laundry list of things they wish managers knew--best practices that would enable the entire organization to operate more effectively. Falcone’s book 75 Ways for Managers to Hire, Develop, and Keep Great Employees has encapsulated all of this for you in a single indispensable resource!

Whether you’re addressing an initial infraction or handling termination-worthy transgressions, you need to be 100 percent confident that every employee encounter is clear, fair, and most importantly, legal.Thankfully, HR expert Paul Falcone has provided this wide-ranging resource that explains in detail the disciplinary process and provides ready-to-use documents that eliminate stress and second-guessing about what to do and say.In 101 Sample Write-Ups for Documenting Employee Performance Problems, Falcone includes expertly crafted, easily customizable write-ups that address:sexual harassment,absenteeism,insubordination,drug or alcohol abuse,substandard work,email and phone misuse,teamwork issues,managerial misconduct,confidentiality breaches,social media abuse, and more!With each sample document also including a performance improvement plan, outcomes and consequences, and a section of employee rebuttal, it’s easy to see why this guide makes life for managers and HR personnel significantly easier when it comes to addressing employee performance issues.

Whether you’re addressing an initial infraction or handling termination-worthy transgressions, you need to be 100 percent confident that every employee encounter is clear, fair, and most importantly, legal.

Thankfully, HR expert Paul Falcone has provided this wide-ranging resource that explains in detail the disciplinary process and provides ready-to-use documents that eliminate stress and second-guessing about what to do and say.

In 101 Sample Write-Ups for Documenting Employee Performance Problems, Falcone includes expertly crafted, easily customizable write-ups that address:

sexual harassment,absenteeism,insubordination,drug or alcohol abuse,substandard work,email and phone misuse,teamwork issues,managerial misconduct,confidentiality breaches,social media abuse, and more!

With each sample document also including a performance improvement plan, outcomes and consequences, and a section of employee rebuttal, it’s easy to see why this guide makes life for managers and HR personnel significantly easier when it comes to addressing employee performance issues.

Why do so many promising job candidates turn out to be disappointing employees? Learn how to consistently hire the right people at the right time for the right roles.Every manager and human resources department has experienced a candidate whom they viewed as promising individuals full of potential turning out to be underwhelming employees. Employment expert Paul Falcone supplies the tools you need to land top talent.What is the applicant’s motivation for changing jobs? Do they consistently show initiative? The third edition of this practical guide book is packed with interview questions to possibly ask candidates, each designed to reveal the real person sitting across the table.In 96 Great Interview Questions to Ask Before You Hire, Falcone shares strategic questions that uncover the qualities and key criteria you seek in your next hire, including:Achievement-anchored questionsQuestions that qauge likeability and fitPressure-cooker questionsHolistic questions that invite self-assessmentQuestions tailed to sales, mid-level, or senior management positionsComplete with guidelines for analyzing answers, asking follow-up questions, checking references, and making winning offers, 96 Great Interview Questions to Ask Before You Hire covers the interviewing and hiring process from beginning to end, leaving no stone unturned.

Why do so many promising job candidates turn out to be disappointing employees? Learn how to consistently hire the right people at the right time for the right roles.

Every manager and human resources department has experienced a candidate whom they viewed as promising individuals full of potential turning out to be underwhelming employees. Employment expert Paul Falcone supplies the tools you need to land top talent.

What is the applicant’s motivation for changing jobs? Do they consistently show initiative? The third edition of this practical guide book is packed with interview questions to possibly ask candidates, each designed to reveal the real person sitting across the table.

In 96 Great Interview Questions to Ask Before You Hire, Falcone shares strategic questions that uncover the qualities and key criteria you seek in your next hire, including:

Achievement-anchored questionsQuestions that qauge likeability and fitPressure-cooker questionsHolistic questions that invite self-assessmentQuestions tailed to sales, mid-level, or senior management positions

Complete with guidelines for analyzing answers, asking follow-up questions, checking references, and making winning offers, 96 Great Interview Questions to Ask Before You Hire covers the interviewing and hiring process from beginning to end, leaving no stone unturned.

This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round.Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist.This phrasebook puts the right words in your hands with phrases that managers, supervisors, and HR professionals can use to help them properly evaluate performance and make the whole process much smoother.In 2600 Phrases for Effective Performance Reviews, renowned career expert Paul Falcone covers the 25 most commonly-rated performance factors including:productivity,time management,teamwork,decision making, and more!Falcone also shares job-specific parameters that apply in sales, customer service, finance, and many other areas and industries. 2600 Phrases for Effective Performance Reviews is useful not just for review time but will also be instrumental in creating job descriptions and development plans as well as monitoring performance, progress, and problems year-round.

When not handled correctly, performance appraisals can turn into nerve-wracking confrontations. If employees and managers aren’t on the same page about expectations and performance, the working relationship can be seriously harmed. Productive Performance Appraisals gives readers all the easy-to-use tools they need to conduct an effective review -- including sample dialogs, checklists, and forms. The book shows readers how to:plan and organize the appraisal session set short- and long-term goals elicit the employee’s input handle problems and "sticky" subjects such as promotions and disagreements.Now completely updated, the book has new sections on rating employees, justifying scores, and weaving disciplinary language into the review. Readers will also find guidance on developing career plans, keeping consistent records, communicating changes in roles, how reviews are used when determining layoffs, and much more.

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues.

Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees.

Top human resources author Paul Falcone offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees that help sidestep potential awkwardness and meet issues head-on.

This practical, solution-oriented book walks you through some of the most common and most serious employee problems you are likely to encounter.

In 101 Tough Conversations to Have with Employees, Falcone covers topics including:

substandard performance reviews,progressive disciplinary warnings and termination meetings,FMLA abuse and ADA accomodations,wage and hour challenges,team turnarounds,compensation conflicts, and more.

This handy guide helps you treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques you can use to protect yourself and your organizations—and get the very best from your people.

LEARN TO NAVIGATE COMPLEX EMPLOYEE MANAGEMENT ETHICAL CHALLENGESPaul Falcone, author of 101 Difficult Conversations to Have with Employees, teaches you the leadership principles that cultivate an ethical workplace and legally protect your company.Ethical challenges ranging from designing a diversity and inclusion strategy to creating a process for handling harassment allegations or establishing an employee discipline or termination process can overwhelm even senior leaders. This quick-guide walks you through these and many more critical ethical challenges you’ll face when managing a team and workplace.Workplace Ethics provides solutions for: Facing common ethical challenges in the workplace and offers quick pointers to help you navigate those situations.Understanding The Sarbanes-Oxley Act of 2002 affects your team and meeting SOX obligations.Educating employees how they can foster an ethical work environment at any level.Identifying failing diversity and inclusion initiatives and how to fix them.Mastering the tools needed to ethically manage your team and legally protect the company. This quick-guide will help you cement your reputation as a selfless and emotionally intelligent leader who sets high expectations and achieves exceptional results.

PUT THE RIGHT PEOPLE IN PLACE THE FIRST TIME with the help of scripts, templates, and tools you can apply immediately, from the leading voice in HR expertise. Paul Falcone, author for 101 Tough Conversations to Have with Your Employees and renowned hiring, performance management, and leadership development expert, walks you through the challenges you’ll face during the interviewing, hiring, and onboarding process.This quick guide to Effective Hiring:Offers new interpretations of candidate responses to the most often used interview questions.Identifies red flags in the candidate assessment process, such as unrelated responses to questions that delay getting to the answer to your question.Provides leaders who often struggle to meet crucial HR demands with simple tools to guide them through effective interviewing, hiring, and onboarding. Getting the best employees on board is one of the most crucial and difficult jobs of leaders and human resources professionals. This book provides quick, reliable information on how to hire effectively.

MASTER EMPLOYEE DEVELOPMENT AND PERFORMANCE REVIEWSReady-to-use quick-guide to streamline employee reviews, create effective career development plans, and monitor year-round employee performance.Paul Falcone, author of 101 Difficult Conversations to Have with Employees and renowned HR and leadership expert, gives you powerful  scripts and templates you can apply immediately to your employee reviews and development conversations.Along with key tactics for appraisal, motivation, and professional and career development, Leadership Offense:Reduces the time it takes to complete employee reviews by offering sample phrases for key performance areas.Gives you the framework and language for concrete and constructive feedback.Hones your ideas for evaluations and development plans with examples of employee behaviors, strengths, and opportunities. This handy, quick-guide turns a task many managers dread—giving performance reviews—into a positive opportunity to hone your leadership skills and guide your employees to the path for success.

LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLYA quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise.Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance Problems and renowned HR and leadership expert, breaks down the best practices for progressive employee discipline and structured terminations into easy-to-understand steps that will help you avoid common legal and ethical pitfalls.Leadership Defense answers practical, legal, and ethical questions surrounding employee discipline and termination, including how to:Mediate employee disputes and engage in healthy conflict resolution strategiesAvoid the preemptive strike of “pretaliation” against unsuspecting managers or supervisorsAddress attitude problems and stop bullying in its tracksProtect my company from negligent hiring or termination claimsTerminate a long-term employee with a history of positive performance evaluationsAnd much moreThis book offers easy-to-implement solutions that make the often-feared task of employee discipline more approachable and easier to navigate.

MASTER YOUR ROLE AS AN EFFECTIVE MANAGERAn accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert. Being a good manager is not a natural skill for anyone, but it’s an easy-to-learn discipline that will allow you to develop a strong team and create an environment that amplifies the skills of everyone on your team. This book breaks down the basics of each aspect that new managers struggle with most.New Managers covers key leadership topics facing any manager, including:Coaching and Mentoring EmployeesInspiring Employee EngagementFostering Teamwork to Encourage InnovationMastering the Art of Active ListeningBecoming an Effective CommunicatorEstablishing Key Metrics to Drive Business ForwardHow to Create a Positive Relationship Between Yourself and HRAnd, Much More This quick-guide is an indispensable resource that will guide managers of all levels in becoming their team’s favorite boss.

LEARN TO NAVIGATE COMPLEX EMPLOYEE MANAGEMENT ETHICAL CHALLENGES

Paul Falcone, author of 101 Difficult Conversations to Have with Employees, teaches you the leadership principles that cultivate an ethical workplace and legally protect your company.

Ethical challenges ranging from designing a diversity and inclusion strategy to creating a process for handling harassment allegations or establishing an employee discipline or termination process can overwhelm even senior leaders. This quick-guide walks you through these and many more critical ethical challenges you’ll face when managing a team and workplace.

Workplace Ethics provides solutions for:

 

Facing common ethical challenges in the workplace and offers quick pointers to help you navigate those situations.Understanding The Sarbanes-Oxley Act of 2002 affects your team and meeting SOX obligations.Educating employees how they can foster an ethical work environment at any level.Identifying failing diversity and inclusion initiatives and how to fix them.Mastering the tools needed to ethically manage your team and legally protect the company.

 

This quick-guide will help you cement your reputation as a selfless and emotionally intelligent leader who sets high expectations and achieves exceptional results.

PUT THE RIGHT PEOPLE IN PLACE THE FIRST TIME with the help of scripts, templates, and tools you can apply immediately, from the leading voice in HR expertise.

Paul Falcone, author for 101 Tough Conversations to Have with Your Employees and renowned hiring, performance management, and leadership development expert, walks you through the challenges you’ll face during the interviewing, hiring, and onboarding process.

This quick guide to Effective Hiring:

Offers new interpretations of candidate responses to the most often used interview questions.Identifies red flags in the candidate assessment process, such as unrelated responses to questions that delay getting to the answer to your question.Provides leaders who often struggle to meet crucial HR demands with simple tools to guide them through effective interviewing, hiring, and onboarding.

 

Getting the best employees on board is one of the most crucial and difficult jobs of leaders and human resources professionals. This book provides quick, reliable information on how to hire effectively.

MASTER EMPLOYEE DEVELOPMENT AND PERFORMANCE REVIEWS

Ready-to-use quick-guide to streamline employee reviews, create effective career development plans, and monitor year-round employee performance.

Paul Falcone, author of 101 Difficult Conversations to Have with Employees and renowned HR and leadership expert, gives you powerful  scripts and templates you can apply immediately to your employee reviews and development conversations.

Along with key tactics for appraisal, motivation, and professional and career development, Leadership Offense:

Reduces the time it takes to complete employee reviews by offering sample phrases for key performance areas.Gives you the framework and language for concrete and constructive feedback.Hones your ideas for evaluations and development plans with examples of employee behaviors, strengths, and opportunities.

 

This handy, quick-guide turns a task many managers dread—giving performance reviews—into a positive opportunity to hone your leadership skills and guide your employees to the path for success.

LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLY

A quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise.

Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance Problems and renowned HR and leadership expert, breaks down the best practices for progressive employee discipline and structured terminations into easy-to-understand steps that will help you avoid common legal and ethical pitfalls.

Leadership Defense answers practical, legal, and ethical questions surrounding employee discipline and termination, including how to:

Mediate employee disputes and engage in healthy conflict resolution strategiesAvoid the preemptive strike of “pretaliation” against unsuspecting managers or supervisorsAddress attitude problems and stop bullying in its tracksProtect my company from negligent hiring or termination claimsTerminate a long-term employee with a history of positive performance evaluationsAnd much more

This book offers easy-to-implement solutions that make the often-feared task of employee discipline more approachable and easier to navigate.

MASTER YOUR ROLE AS AN EFFECTIVE MANAGER

An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert.

Being a good manager is not a natural skill for anyone, but it’s an easy-to-learn discipline that will allow you to develop a strong team and create an environment that amplifies the skills of everyone on your team. This book breaks down the basics of each aspect that new managers struggle with most.

New Managers covers key leadership topics facing any manager, including:

Coaching and Mentoring EmployeesInspiring Employee EngagementFostering Teamwork to Encourage InnovationMastering the Art of Active ListeningBecoming an Effective CommunicatorEstablishing Key Metrics to Drive Business ForwardHow to Create a Positive Relationship Between Yourself and HRAnd, Much More

 

This quick-guide is an indispensable resource that will guide managers of all levels in becoming their team’s favorite boss.

THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES

Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and even handling an international pandemic.

As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere.

Paul Falcone, author of 101 Tough Conversations to Have with Employees and HR and leadership expert will help you master unforeseen challenges in the workplace, including:

Individual Crises: Whether issuing disciplinary actions, losing a key member of the team, delivering bad news to your boss, or even being set up for pretaliation, there are steps you can take to overcome these challenges.Departmental or Team Crises: Inheriting a new team can be tough and, even worse, handling internal disputes can cause a serious disruption in workflow and impact a team’s energy.Company Crises: When the company faces challenges, they often pass that stress to managers. As a manager, you must maintain a positive environment and it’s not as difficult as you think.Social and Global Crises: You must master the skills of listening, stress management, and knowing how to navigate your own emotions during any global crisis.

This timely follow-up to the go-to manual for management training, The First-Time Manager, will teach you how to face tough situations you never expected to face.

The must-have resource for HR managers who want to lessen the learning curve, succeed in their role, and set themselves up for future growth.The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments where employees can do their very best work every day with peace of mind. These changes have created many exciting opportunities but also carry big risks for HR managers on the front lines in organizations in transition.Bestselling author and Human Resources expert Paul Falcone breaks down the landscape for new managers to quickly get up to speed covering recruitment, employee relations, compensation and benefits, “HR Defense” legal and compliance strategies to keep your organization safe, as well as “HR Offense” strategies to help drive organizational strategy and performance. This one-of-a-kind guide will:Round out your exposure to the full gamut of disciplines within the HR suite of services.Share deeper-dive knowledge and insights into particular areas of the HR world to shortcut the natural learning curve.Maximize certain features of HR programs and service offerings to help you attract, develop, and retain top talent.Raise red flags in areas that could potentially expose you or your organization to unwanted legal liability.Help you master the levels of HR so that you can perform agilely and skillfully across the full HR spectrum.