Paulus Torkki – författare
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3 produkter
Designing Service Machines
Translating Principles of System Science to Service Design
Av Ram Babu Roy, Paul Lillrank m. fl.
Inbunden, 2018
568 kr
Lägg i varukorg
This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are co-created immaterial, heterogeneous, and perishable state changes. A service system includes the intended benefit to the customer and the structure and …
Designing Service Machines
Translating Principles of System Science to Service Design
Av Paulus Torkki, Sreekanth V. K. m. fl.
E-bok, 2018
755 kr
Lägg i varukorg
This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are co-created immaterial, heterogeneous, and perishable state changes. A service system includes the intended benefit to the customer and the structure and …
Designing Service Machines
Translating Principles of System Science to Service Design
Av Ram Babu Roy, Paul Lillrank m. fl.
Häftad, 2019
568 kr
Lägg i varukorg
This book presents a general conceptual framework to translate principles of system science and engineering to service design. Services are co-created immaterial, heterogeneous, and perishable state changes. A service system includes the intended benefit to the customer and the structure and …
