Penni McLean-Conner – författare
Visar alla böcker från författaren Penni McLean-Conner. Handla med fri frakt och snabb leverans.
3 produkter
Customer Service
Utility Style
Inbunden, 2005
1181 kr
Lägg i varukorg
Successful utility customer service leaders are providing great service while reducing costs. This primer for customer service leaders at all levels outlines successful techniques for creating a customer focused culture, taking costs out of the business and maximizing technology, processes and …
Energy Efficiency
Principles and Practices
Inbunden, 2009
1006 kr
Lägg i varukorg
The latest book by Penni McLean-Conner is an outline for utilities, government agencies and power generators for educating consumers on conservation, better resource management, and a smaller carbon footprint. These techniques are not only of interest to the modern consumer, but also can maximize …
