Peter M. Kettner – författare

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2 produkter

1. 

   Measuring the Performance of Human Service Programs

   Av Peter M. Kettner, Lawrence L. Martin

   E-bok, 2009

   929 kr

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   Today stakeholders demand accountability from government and nongovernmental human service organizations. Performance measurement has become the major method of performance accountability. So how can human service organizations develop and utilize program output, quality, and outcome performance …

2. 

   Designing and Managing Programs

   An Effectiveness-Based Approach

   Av Peter M. Kettner, Robert M. Moroney m. fl.

   Häftad, 2022

   1662 kr

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   This classic text for social work and human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Hands-on and practical, Designing and Managing Programs incorporates the principles of effectiveness-based planning as it addresses the steps of …