Pixey Anne Mosley – författare

Increase patronage with effective outreach strategies!From the Introduction, by Wendi Arant and Pixie Anne Mosley: “Outreach is a concept that is gaining more and more significance for libraries, particularly with the recent developments in information technology. Dictionaries define it as 'the act of extending services, benefits, etc. to a wider section of the population.’This definition also implies a mission to communicate a particular message to an audience in order to gain their support. Its meaning for libraries is profound, having consequences for fund raising, public service, and public relations.”Library Outreach, Partnerships, and Distance Education: Reference Librarians at the Gateway focuses on extending community outreach in libraries toward a broader public by expanding services that are based on recent advances in information technology. This crucial volume with help you will explore many of the issues that are currently affecting libraries, including:the growth of technology and its effect on libraries and library users emerging literacy issues (computer literacy, non-English-speaking populations) providing effective services to at-risk populations diversity and multiculturalism and how they are changing the ways that libraries are used targeting and reaching specific user groups distance education--bringing the mountain to MohammedIf the public perception of libraries is ever to move beyond that of “musty old book warehouses,” librarians must take a more active role in the development of new services and in heightening awareness of their existing services and collections. Library Outreach, Partnerships, and Distance Education presents ideas and strategies that are now being implemented around the United States to do just that. This book should be a part of every library's plans for the future!

Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to:Engage library staff in the process and encourage their active participationNavigate successfully through common types of change, such as space planning, departmental reorganisation, and changes in work responsibilitiesDraw on concepts from psychology, communication, empowerment, planning, and evaluation to minimse frictionMost workplace changes are not ends in themselves but part of a continuous process of transition. Peppered with short narratives that use real-life examples of change principles, this book helps managers reassure their staff that change can be an opportunity for reflection and personal growth.

Through her unique perspective the author provides insight into the many different areas of expertise that are required in a good manager. These include how to handle cliques, how to handle the perceived or real excellence of the previous manager, how to handle difficult subordinates, and many others. The aspiring manager, or one recently promoted to management, will benefit from the sage advice offered for these and many other situations that arise from the new responsibilities of being a manager. Consider, for example, the need to establish and maintain good relationships with those above one's position and also those in positions parallel to one's own. Accomplishing this end requires recognizing that the need is there, giving careful thought to how it is to be accomplished, and then monitoring results. This book provides the recognition and the processes for success.