Richard H.M. Goossens – författare

This book presents the proceedings of the 7th conference Healthcare Systems Ergonomics and Patient Safety (HEPS), held in Delft, The Netherlands on November 2-4, 2022, which was endorsed by the International Ergonomics Association (IEA). Contributions focus on the integration of knowledge, methods, and expertise from the disciplines of Human Factors/Ergonomics and of Medicine and Health in order to contribute to a safe and humane, high-quality healthcare system. Through breaking down the barriers between disciplines, they foster a framework of scientific knowledge, expertise and best practices to create the future of health and healthcare. The proceedings include papers from researchers and practitioners, scientists and physicians, institutional leaders, managers and policy makers that contribute to constructing the Human Factors and Ergonomics approach across a variety of methodologies, domains and productive sectors.

This book reports on cutting-edge research related to social and occupational factors. It presents innovative contributions to the optimization of sociotechnical management systems, which consider organizational, policy, and logistical issues. It discusses timely topics related to communication, crew resource management, work design, participatory design, as well as teamwork, community ergonomics, cooperative work, and warning systems. Moreover, it reports on new work paradigms, organizational cultures, virtual organizations, telework, and quality management. The book reports on cutting-edge infrastructures implemented for different purposes such as urban, health, and enterprise. It discusses the growing role of automated systems and presents innovative solutions addressing the needs of special populations. Based on the AHFE 2016 International Conference on Social and Occupational Ergonomics, held on July 27-31 in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive view of the current challenges in both organizational and occupational ergonomics, highlighting key connections between them and underlining the importance of emotional factors in influencing human performance.