Richard Normann – författare
Visar alla böcker från författaren Richard Normann. Handla med fri frakt och snabb leverans.
5 produkter
Reframing Business
When the Map Changes the Landscape
Inbunden, 2001
5,0 utav 5 stjärnor. Totalt antal röster: (1)
624 kr
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In 1983 Richard Normann published the world's first book presenting an integrated framework on the management of service producing companies. Now he provides a new approach to strategy: an original way to think about organisations and create a different future. In this demanding but rewarding book …
People as Care Catalysts
From Being Patient to Becoming Healthy
Av Niklas Arvidsson, Richard Normann
E-bok, 2006
1024 kr
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The healthcare sector is undergoing strong expansion worldwide, as the focus changes from ''treating illness'' to ''promoting wellness'' and those able and willing to pay for their health make up for the shortcomings of national systems. How things evolve will depend on whether the national systems …
Service Management
Strategy and Leadership in Service Business
Häftad, 2001
603 kr
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In the world of industry and management producing 'intangible products' poses unique challenges. This book provides a comprehensive framework on these unique management issues and looks into the special characteristics of services and conditions necessary for success in the management of service …
Principles of Bioinstrumentation
Häftad, 1991
3729 kr
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This complete, well-integrated text offers students without extensive background in the field a solid understanding of the principles and applications of analog and digital instrumentation. Examines such topics as basic analog and digital electronic components, systems theory, and the design of …
Designing Interactive Strategy
From Value Chain to Value Constellation
Av Richard Normann, Rafael Ramírez
Häftad, 1998
603 kr
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Strategy is the art of creating value. It provides frameworks, conceptual models, and governing ideas that allow a company's managers to identify opportunities for bringing value to customers and for delivering that value at a profit. This book illustrates how new ways of creating value are being …
