Robert Fantina – författare
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8 produkter
Your Customers' Perception of Quality
What It Means to Your Bottom Line and How to Control It
Av Robert Fantina, Baboo Kureemun
E-bok, 2011
820 kr
Lägg i varukorg
A detailed examination of a new concept in customer centricity, this book explores customer perception of quality and how to measure it. The author introduces a ground-breaking model for quantifying the impact that poor perception of quality has on the bottom line. It helps readers understand the …
Your Customers' Perception of Quality
What It Means to Your Bottom Line and How to Control It
Av Robert Fantina, Baboo Kureemun
E-bok, 2011
838 kr
Lägg i varukorg
A detailed examination of a new concept in customer centricity, this book explores customer perception of quality and how to measure it. The author introduces a ground-breaking model for quantifying the impact that poor perception of quality has on the bottom line. It helps readers understand the …
Introducing Robotic Process Automation to Your Organization
A Guide for Business Leaders
Av Robert Fantina, Andriy Storozhuk m. fl.
Häftad, 2021
550 kr
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For your robotic process automation (RPA) program to be successful, you need to follow a general framework and governance model. This book covers, in detail, what they should look like and how to adapt them to your organization.Introducing Robotic Process Automation to Your Organization is …
Introducing Robotic Process Automation to Your Organization
A Guide for Business Leaders
Av Kamal Goyal, Andriy Storozhuk m. fl.
E-bok, 2021
815 kr
Lägg i varukorg
For your robotic process automation (RPA) program to be successful, you need to follow a general framework and governance model. This book covers, in detail, what they should look like and how to adapt them to your organization. Introducing Robotic Process Automation to Your Organization is …
Your Customers' Perception of Quality
What It Means to Your Bottom Line and How to Control It
Av Baboo Kureemun, Robert Fantina
Inbunden, 2011
686 kr
Tillfälligt slut
Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It introduces a ground-breaking model for measuring the impact of quality …
Practical Software Process Improvement
Inbunden, 2005
802 kr
Tillfälligt slut
Based on two of the most widely recognized software development models, CMM[registered] (capability maturity model)/CMM[registered] (capability maturity model Integration), this unique new resource offers professionals practical "how to" guidance on software process improvement. The book provides …