Robert P. Neuman – författare

An implementation blueprint for SIX SIGMA!

"The Six Sigma Way demystifies Six Sigma with a real-world ''how-to ''guide. A good investment for any business planning to launch Six Sigma."

­­John Biedry, VP Quality & Compliance, Sears Home Services.

Cost reduction...productivity improvement...customer retention...these are the promises of the Six Sigma quality management system. The Six Sigma Way reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes, improve performance, and increase profits. Now you can read the roadmap for implementing Six Sigma in your manufacturing or service organization.

The authors­­who have worked with some of the most visible Six Sigma companies including GE­­provide step-by-step guidance and practical implementation guidelines. Whether your goal is to fix a process problem or implement Six Sigma company-wide, The Six Sigma Way will help you develop an approach customized for your company''s needs and the challenges of the twenty-first century business environment. The Six Sigma Way:

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process.

The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma “Black Belts” and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level—just 3.4 defects per million; and much more.

* Includes dozens of data-gathering forms and Six Sigma tools and worksheets* Describes key improvement methods in a concise “how-to” format with checklists and tips

What Is Design for Six Sigma? reveals how to use DFSS to design new products, services, and processes so that quality problems can be solved before they ever start. Topics include: