Roberta C. Nacif – författare

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2 produkter

1. 

   Online Customer Loyalty

   Forecasting the Repatronage Behavior of Online Retail Customers

   Av Roberta C. Nacif

   E-bok, 2012

   1502 kr

   Lägg i varukorg

   Over the last few years, companies paid more attention to managing custo­ mer relationships both effectively and efficiently. Among others, this led to an increased use of so-called self-service technologies (SSTs). For example, financial services are provided at lower costs and in an effective way …

2. 

   Online Customer Loyalty

   Forecasting the Repatronage Behavior of Online Retail Customers

   Av Roberta C. Nacif

   Häftad, 2003

   1131 kr

   Lägg i varukorg

   Over the last few years, companies paid more attention to managing custo­ mer relationships both effectively and efficiently. Among others, this led to an increased use of so-called self-service technologies (SSTs). For example, financial services are provided at lower costs and in an effective way …