Sachin K. Mangla – författare

Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.

Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.

Sustainable Procurement is an emerging concept in supply chain and operations management. Manufacturing industries have made improvements in moving from cost-based to quality-based, and customer-focused supply chain management strategies. This is becoming an integrated component in the supply chain system, with players becoming aware of the regulations and needs of the customer. It is imperative for production firms to look at the procurement activity as one of the strategic enablers for sustaining the business in the competitive global environment. This book will provide industries with an understanding of the concepts related to sustainable procurement policies and its implementation. Provides decision and theory development models in sustainable procurement supply chainsIncludes contributions in all three major analytics: descriptive, predictive, and perspectives in the context of sustainable procurement supply chainDiscusses new business models with suppliers and opportunities for co-brandingCovers how to develop new tools to measure and allocate the gains from sustainable practices among stakeholdersAnalyses the science of translating data into meaningful and actionable insights

Sustainable Procurement is an emerging concept in supply chain and operations management. Manufacturing industries have made improvements in moving from cost-based to quality-based, and customer-focused supply chain management strategies. This is becoming an integrated component in the supply chain system, with players becoming aware of the regulations and needs of the customer. It is imperative for production firms to look at the procurement activity as one of the strategic enablers for sustaining the business in the competitive global environment. This book will provide industries with an understanding of the concepts related to sustainable procurement policies and its implementation. Provides decision and theory development models in sustainable procurement supply chainsIncludes contributions in all three major analytics: descriptive, predictive, and perspectives in the context of sustainable procurement supply chainDiscusses new business models with suppliers and opportunities for co-brandingCovers how to develop new tools to measure and allocate the gains from sustainable practices among stakeholdersAnalyses the science of translating data into meaningful and actionable insights