Sarah F. Gardial – författare
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1 produkt
1 produkt
Know Your Customer
New Approaches to Understanding Customer Value and Satisfaction
Häftad, Engelska, 1996
405 kr
Skickas inom 5-8 vardagar
Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.