Sharon Taylor – författare

Get the Right IT Services, on the Right terms, Without Hassles or Overpaying

 

To gain the full benefits of technology—and avoid the staggering costs of technology failure—you must manage IT with vision, direction, and expertise. Only one set of methods is robust enough to do this: IT Service Management (ITSM). In Service Intelligence, ITSM pioneer Sharon Taylor shows business managers how to make the most of it. You’ll learn how to ensure service quality, anticipate vulnerabilities, improve reliability, and link IT directly to business performance. Taylor explains ITSM from a true business point of view, cutting through jargon and helping you drive value without becoming overly technical. She gives you powerful tools for negotiating IT services more effectively, improving IT ROI, and escaping “captivity” to either internal or external IT providers.

 

Coverage includes

• Recognizing what excellent IT service looks like and assessing what you’re getting now

• Selecting the best IT service providers and services for your needs

• Spotting and rectifying trouble with internal or external supplier relationships

• Making sure you don’t pay for services you don’t need

• Negotiating services, requirements, levels, price, quality, and delivery

• Leveraging ITSM practices without losing focus on the business

• Creating business-focused service reports and scorecards that focus on what matters most

 

Different aspects of harmonic analysis, complex analysis, sampling theory, approximation theory and related topics are covered in this volume. The topics included are Fourier analysis, Padè approximation, dynamical systems and difference operators, splines, Christoffel functions, best approximation, discrepancy theory and Jackson-type theorems of approximation. The articles of this collection were originated from the International Conference in Approximation Theory, held in Savannah, GA in 2017, and organized by the editors of this volume.

Different aspects of harmonic analysis, complex analysis, sampling theory, approximation theory and related topics are covered in this volume. The topics included are Fourier analysis, Padè approximation, dynamical systems and difference operators, splines, Christoffel functions, best approximation, discrepancy theory and Jackson-type theorems of approximation. The articles of this collection were originated from the International Conference in Approximation Theory, held in Savannah, GA in 2017, and organized by the editors of this volume.

Doctoral Thesis / Dissertation from the year 2001 in the subject Sociology - Individual, Groups, Society, , course: Sociology PhD thesis, language: English, abstract: Much scholarly work has centered around community in Newfoundland and Labrador. However, comparatively little work has focused on meanings of community. This thesis compares meanings of community in everyday life for people living in a Southern Shore community on Newfoundland's Avalon Peninsula, with the meanings found in scholarly literature and in government documents produced in association with The Atlantic Groundfish Strategy (TAGS). TAGS was a federal adjustment program responding to the moratoria on groundfish fishing in Atlantic Canada in the 1990s. I draw on Dorothy Smith's feminist theory, which starts from "e;lived experience"e; as well as the socioeconomic context of that lived experience as an entry point to illuminating the ideological nature of documents and their links to ruling relations. Smith's discussion of ideology and ruling relations are central to my gender-informed and mediated framework. I explore the contrast between meanings of community in TAGS documents and expert texts looking for lines of fault between these texts and meanings of community in everyday life in a fishing community in Newfoundland. I use as well Smith's notions of resilience and emergent consciousness to demonstrate that the historical oppressive practices of the ruling group are re-mobilized in TAGS, reflecting society's patriarchal and capitalist ideology generally, and government ideology more specifically. I show the insight of ordinary social actors into the conditions of their existence. My argument is that these concepts are integrally related to community research and policy development. The research shows that the meanings of community in one community is partly organized by history, geography and gender, and by religious, economic and political regimes. This thesis concludes by exploring the implications of these interpretations for community research and policy development.