Susan Benjamin – författare
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Perfect Phrases for the Right Situation, Every Time
Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
163 kr
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Perfect Phrases for the Right Situation, Every Time
Whether it''s hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
205 kr
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230 kr
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The Right Phrase for Every Situation . . . Every Time
WNo matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of Perfect Phrases for Dealing with Difficult People, this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of stickycircumstances with coworkers, and leave you in control. If you’re asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you’ll have the best words for every situation, including:
Handling criticism and being heard criticizingPicking up the ball when someone else has dropped itGetting credit for your project when an associate takes the praiseDeflecting a flirtatious client or coworkerFilled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations . . . when you have “Perfect Phrases.”
169 kr
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Put these words to work for you!Learn the gift of gab and get closer to your dream job
This latest addition to the bestselling Perfect Phrases series is a must-read for anyone who dreads networking or who has ever fumbled or frozen during important and possibly career-changing conversations. Perfect Phrases for Professional Networking arms readers with foolproof and versatile phrases that help them take advantage of virtually any professional networking opportunity.
KNOW WHAT TO SAY IN ANY SITUATION
From cocktail parties to industry conferences, association meetings, and even unexpected run-ins on the street, this book has all the tools you need to feel comfortable striking up a conversation, steering it in the right direction, and following up effectively. Whether you''re looking for a promotion, considering a career change, or just hoping to update that rolodex for a rainy day, this handy resource has you covered--including new-media tactics such as e-mail etiquette, rules for social networking, and the proper way to leave a blog comment.
Author Susan Benjamin shows you how to:
Break the iceUse personal connections to create a conversationSteer the conversation toward leadsAsk for an invitation to an exclusive gatheringGet through to someone who''s putting you offGet new leads from an old contactPerfect your elevator pitchSend a cold e-mail that gets a responseMake the most of online networking functionsNo matter how tough networking is for you, the Perfect Phrases format makes it simple for you to start building connections today.
248 kr
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Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications
Two eBooks in One!
Conflict in the workplace is inevitable. But you don’t have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time—and Perfect Phrases for Communications provides everything you need at the touch of a button.
This two-in-one eBook package contains:
Perfect Phrases for Conflict Resolution
Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with:
A micromanaging supervisorAn underperforming employeeA peer''s disruptive work habitsUnreasonable or unethical customer requestsAbrupt, rude, and unprofessional coworkersPerfect Phrases for Dealing with Difficult People
Whether you work for the proverbial “boss from hell,” manage an office packed with “personalities,” or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, you''ll find just the right words for every situation, including:
Dealing with brutal bosses and confrontational coworkersTurning explosive situations into mutually rewarding onesHandling angry customers and demanding clientsMotivating unproductive workers and irresponsible vendors189 kr
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