Susan C. Patterson – författare

The Training Manager's Quick-Tip Sourcebook is a comprehensive guide that distills the best thinking and planning from experts in the field of training and development. This handy resource offers you proven solutions to a variety of training challenges, including quick steps for taking the pulse of your training programs, analyzing training costs, and identifying return on investment pitfalls. In addition, the book contains easy-to-use tools and strategies that tell you how to* Build a solid training business plan* Sell your training plan to management* Conduct a quick and accurate needs assessment* Compute training costs and ROI* Understand and use e-learning in the most appropriate way* Translate training into performance improvement* Expand your training department's reach in thoughtful and innovative ways