Susan Herman - Böcker

Reading Hiring Right was like spending a highly productive afternoon in conversation with Susan J. Herman, the author. She had clear answers to my questions about hiring and anticipated many concerns that would not have occurred to me. In a concise manner she clarifies the hiring process from her experience as a business owner and consultant, from her knowledge as a researcher and teacher, and from her empathy and warmth as a trusted friend. An essential resource book with a highly personal touch. --Bob Marx, University of Massachusetts "For an employer who really wants to 'hire right,' this book is a must. It is more than a 'how-to' book; it literally helps one to think about the total process from beginning to end. Rather than viewing the hiring process as one of matching skills to jobs, Hiring Right emphasizes the importance of viewing the whole person in relation to the organization. A practical, yet conceptually sound book." --Stephen Fink, University of New Hampshire "Highly readable and technically solid--Hiring Right will be a valuable resource for practitioners and students alike--a timely contribution." --Larry Shetzer, Faculty of Commerce and Business Administration, University of British Columbia "In this age of global competition, total quality management, ISO 9000, and high technology, people are the critical resource. Hiring Right's direct style makes it truly useful. I particularly like the way the author presents the various alternatives and approaches to the process of hiring people. Hiring Right will be very useful in our Corporate Headquarter's Human Resource Department as well as our member companies around the world." --Thomas P. Putnam Chairman, Markem Corporation Turnover costs an organization as much as two times the annual salary of any given position, with the average being 150% of an employee's annual salary. Hiring right the first time represents enormous savings in time, money, and anxiety, as well as embarrassment and ego damage for both the unsuccessful worker and hiring personnel. Hiring Right is a hands-on, workbook-style manual for managers of organizations (large or small, for-profit or nonprofit) who hire employees, for human resource directors who train line managers and supervisors to do the hiring, and for consultants who want to put written materials into their clients' hands. Handy and practical, this volume takes you through each step in the hiring process, including job definition, recruitment, interviewing, testing, and checking references. Each chapter briefly outlines key concepts for managers and includes several exercises and worksheets that will serve as a complete hiring strategy that can be customized to any manager's own organization and specific hiring needs. Hiring Right is essential for professionals who participate in any aspect of the hiring process and scholars and students in management studies, organization science, human resources, public administration, and education.

The Third Edition of this widely used and respected book has been thoroughly revised and updated to offer the most current research, thinking, and best practices regarding crime victims and crime victim services. Using an engaging and comprehensible format, editors Robert C. Davis, Arthur J. Lurigio, and Susan Herman provide a synopsis of the contemporary literature and debates on significant topics in the field of criminal victimization. New to the Third Edition: Utilizes the latest research and studies in the areas of violence, abuse, and victims' rights: While the chapter titles may appear similar, all feature new contributors in this edition and many new key areas with associated research are addressed. Included among the new topics covered are elder abuse, school-based violence, victims of homicide, victims of terrorist acts, the role of first responders, and the roles of various people on victim support. Focuses on the emerging issues and policies in the fields of victim rights and crime prevention: New contributors, all preeminent experts in their fields, update original concepts to bring forward current trends, recent research, along with policy changes in victimization crimes and victim services. Makes material more accessible to the non-technical reader: Written jargon-free, chapters are now introduced with vignettes, which provide individual case studies to motivate the material to follow. In addition, the text includes topical subjects to enhance student interest by tying it into current events. Intended Audience: This is an ideal core textbook for victims of crime and general victims courses at the advanced undergraduate and graduate levels. It is also an excellent resource for researchers, practitioners, victims' rights advocates, and those who deal with victims in the fields of Law, Social Work, Counseling, and Criminal Justice.