Susan Schoenberger White – författare
Visar alla böcker från författaren Susan Schoenberger White. Handla med fri frakt och snabb leverans.
2 produkter
Service Quality
Research Perspectives
Av Benjamin Schneider, Susan Schoenberger White
Inbunden, 2004
2882 kr
Lägg i varukorg
"This book is not a 'one-minute' guide for managers in search of alleged quick-fixes of service quality. Instead, it is thirty years of accumulated theory and research that can help serious students understand and analyze this complex phenomenon. The book succeeds in embedding the often overlooked …
Service Quality
Research Perspectives
Av Benjamin Schneider, Susan Schoenberger White
Häftad, 2004
2101 kr
Lägg i varukorg
"This book is not a 'one-minute' guide for managers in search of alleged quick-fixes of service quality. Instead, it is thirty years of accumulated theory and research that can help serious students understand and analyze this complex phenomenon. The book succeeds in embedding the often overlooked …
