Thejendra BS – författare
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2 produkter
2 produkter
Häftad, Engelska, 2014
537 kr
Skickas inom 5-8 vardagar
This beginner’s book explains the basics of ITIL and its implementation and interpretation in an easy, selfstudy approach for all technical and business staff in your organisation. The entire book is written in a question and answer format for easy comprehension and speedy reading. Each chapter covers only one specific area of ITIL, and each topic is explained concisely, with very few answers extending beyond a page. Practical and real-life examples with a little bit of humour are used throughout. This self-help book is designed to be a small stepping stone to the official books on ITIL published by OGC.
Häftad, Engelska, 2014
542 kr
Skickas inom 5-8 vardagar
IT has brought many benefits to business. However, IT failures can seriously damage your ability to deliver products and services, harm your company’s reputation, and jeopardise your relationship with your customers. In short, poorly managed IT problems could threaten the survival of your business.Disaster Recovery and Business Continuity shows you how to develop a plan that will:keep your information safe in the face of systems failuresafeguard your company from viruses, phishing scams and accidental data lossensure your communication links are secure, and help you stay connected when disaster strikes.