Tim Healey – författare

Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it.Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called "self-healing" flow—in which employees are capable of identifying and fixing problems with the flow without requiring management intervention.Explaining how to achieve Operational Excellence and self-healing flow with the nine guidelines, the book also introduces new concepts such as part-time continuous flow processing cells, workflow cycles, takt capability, integration events, pitch in the office, and ways to tell whether your office is on time.With this book, you will be able to take the knowledge provided and immediately apply it by following the step-by-step checklists included at the end of each chapter. In addition to the lists of action items for implementing each guideline, the book includes "acid tests" you can use to determine if you have implemented each guideline correctly.When finished, you will have designed an end-to-end flow for the services in your office as well as visual systems to help employees distinguish normal flow from abnormal flow so they can fix flow problems on their own, before they negatively impact your customers.

Grab a Zweigle's White Hot at Dwyer Stadium (built in 1939) and cheer on the Batavia Muckdogs. Join C.T. the Tiger as he warms up the crowd at Norwich's Dodd Stadium. Take in the view of Coney Island from the upper deck of MCU Park, home of the Brooklyn Cyclones. Watch from a box seat in Pawtucket as top Red Sox prospects try to make it to the bigs. . . . It's all part of minor league baseball in the Northeast.This book conveys the essence of the sport--from the sublime (summer nights under the lights cheering for a hometown team) to the ridiculous (racing bagels, cowboy monkeys, garish "alternate" uniforms––by visiting 27 minor league ballparks through the Northeast. It offers both a visitor's guide and an appealing narrative, covering the particulars of each venue--who plays there and when, how to get there, where to sit and what to eat––and describing what makes each park, and each team and town, special.

Grab a Zweigle's White Hot at Dwyer Stadium (built in 1939) and cheer on the Batavia Muckdogs. Join B.B. the Bluefish as he warms up the crowd at Bridgeport's Ballpark at Harbor Yard. Take in the view of Coney Island from the upper deck of MCU Park, home of the Brooklyn Cyclones. Watch from a box seat in Pawtucket as top Red Sox prospects try to make it to the bigs. . . . It's all part of minor league baseball in the Northeast.This book conveys the essence of the sport--from the sublime (summer nights under the lights cheering for a hometown team) to the ridiculous (racing bagels, cowboy monkeys, garish "alternate" uniforms--by visiting 27 minor league ballparks through the Northeast. It offers both a visitor's guide and an appealing narrative, covering the particulars of each venue--who plays there and when, how to get there, where to sit and what to eat--and describing what makes each park, and each team and town, special.It also offers a bit of history of the parks--the legends who played there and the great games they hosted.From Portland, Maine (home of the Sea Dogs) to Altoona, Pennsylvania (home of the Curve), this book features Triple-A, Double-A, and Single-A action from every part of the region.