Timothy R. Hinkin – författare

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1 produkter

1. 

   Cases in Hospitality Management

   A Critical Incident Approach

   Av Timothy R. Hinkin

   Häftad, 2005

   1196 kr

   Lägg i varukorg

   Cases in Hospitality Management: A Critical Incident Approach, Second Edition is one of the few casebooks on the market that focuses specifically on hospitality management. It adopts a critical incident approach, a powerful teaching methodology whereby customers and employees are asked to identify …