Tony Bates – författare

This book makes a significant contribution to a hitherto much neglected area. The book brings together a wide range of papers on a scale rarely seen with a geographic spread that enhances our understanding of the complex journey undertaken by those who aspire to become teachers of teachers.The authors, from more than ten countries, use a variety of approaches including narrative/life history, self-study and empirical research to demonstrate the complexity of the transformative search by individuals to establish their professional identity as teacher educators. The book offers fundamental and thoughtful critiques of current policy, practice and examples of established structures specifically supporting the professional development of teacher educators that may well have a wider applicability.Many of the authors are active and leading persons in the international fields of teacher education and of professional development.The book considers:novice teacher educators, issues of transition;identity development including research identity;the facilitation and mentoring of teacher educators;self-study research including collaborative writing, use of stories;professional development within the context of curriculum and structural reform.Becoming a teacher is recognised as a transformative search by individuals for their teaching identities. Becoming a teacher educator often involves a more complex and longer journey but, according to the many travel stories told here, one that can be a deeply satisfying experience.This book was published as a special issue of Professional Development in Education.

This book makes a significant contribution to a hitherto much neglected area. The book brings together a wide range of papers on a scale rarely seen with a geographic spread that enhances our understanding of the complex journey undertaken by those who aspire to become teachers of teachers.The authors, from more than ten countries, use a variety of approaches including narrative/life history, self-study and empirical research to demonstrate the complexity of the transformative search by individuals to establish their professional identity as teacher educators. The book offers fundamental and thoughtful critiques of current policy, practice and examples of established structures specifically supporting the professional development of teacher educators that may well have a wider applicability.Many of the authors are active and leading persons in the international fields of teacher education and of professional development.The book considers:novice teacher educators, issues of transition;identity development including research identity;the facilitation and mentoring of teacher educators;self-study research including collaborative writing, use of stories;professional development within the context of curriculum and structural reform.Becoming a teacher is recognised as a transformative search by individuals for their teaching identities. Becoming a teacher educator often involves a more complex and longer journey but, according to the many travel stories told here, one that can be a deeply satisfying experience.This book was published as a special issue of Professional Development in Education.

Recommended as part of the Books on Prescription Scheme by Irish Psychologists and GPsThis book has been written for all who suffer from depression and for those who are close to the depressed person, be they partner, child or friend.The effort to alleviate the pain of depression in a loved one inevitably fails and the most well-intentioned interventions of friends and spouses can leave all concerned feeling helpless and alienated.While intended primarily as a guide to recovery for the sufferer, it is also written with the relatives and friends of the sufferer in mind in the hope that it can make sense of what can be a difficult problem to grasp from the ‘outside’. Understanding of the problem by all who are affected can act as a bridge between people who feel isolated by depression and those who care about them.Part One explains what happens when someone gets depressed and what kinds of experience cause depression. Part Two focuses on a step by step recovery plan to overcoming depression and Part Three considers what has been learned in the past ten years about staying well and preventing relapse.Also available as an ebookReviews:'Tony Bates, apart from being such a highly respected professional, has a wonderful rapport with our listeners. He has a particular empathy that communicates effortlessly on Radio, perhaps because, as he says in this excellent book, ‘I have battled through many a dark night of the soul myself.’ - Marian Finucane, broadcaster'A powerful and erudite book, it is written in a clear style and will help many people; it’s not just an essential manual for those struggling with depression, but also a road map for those seeking to find a path to a new and refreshed sense of selfhood.' - Michael Harding, writer'It is a very empowering book, making it clear that depression need never have power over us because we ourselves and only we have the power in our own lives.' - Sister Stanislaus Kennedy, visionary and social innovator'Tony Bates invites the reader to begin, slowly and surely, to move through the darkest of times, through setbacks and false dawns, towards a genuine recovery.' - Mark Williams, Director, University of Oxford Mindfulness Centre'... a more complete map to recovery from depression.' - Irish Farmers Journal Irish County Living'is an articulate, sensitive and practical guide to recovery from depression' -Stephen McWilliams, Irish Journal of Psychological Medicine

This book, first published in 1984, provides a comprehensive review of the range of technology that was being used in distance education. Technological developments in word processing, video-disc and viewdata as well as computer-based learning had revolutionised the potential for distance education. These developments required the role of more ’conventional’ distance learning media, such as broadcasting, tuition and text, to be reassessed. This book, written by international experts in the field, explored the state of the art at the time, and also provided their ideas on how future developments were likely to evolve. This book is ideal for those studying education and communications.

This book, first published in 1984, provides a comprehensive review of the range of technology that was being used in distance education. Technological developments in word processing, video-disc and viewdata as well as computer-based learning had revolutionised the potential for distance education. These developments required the role of more ’conventional’ distance learning media, such as broadcasting, tuition and text, to be reassessed. This book, written by international experts in the field, explored the state of the art at the time, and also provided their ideas on how future developments were likely to evolve. This book is ideal for those studying education and communications.

A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We’ve all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.That’s because brands have focused on company centric business strategies, processes and technology.However, simply put: No customers, no business.  What if, by transforming the old company-centric way of doing business and putting customers and employees front and center, businesses could succeed faster than ever before and not at the expense of their most important assets—the very people who make it possible to be in business?  Empathy is a powerful construct for a better world and a better business. It’s not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. In this groundbreaking new book, longtime technology leader and current CEO of Genesys, Tony Bates teams up with researcher and customer experience evangelist, Dr. Natalie Petouhoff to define a new path forward to put empathy into action. By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding and predicting, as well as, taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition.  They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.

From a childhood shaped by neglect and violence to three brutal years spent in a cold, indifferent convent, Breda O’Toole’s early life was marked by abandonment. When she sought help, she entered a mental health system that continued the pattern — misdiagnosing her, medicating her into silence, binding her in a straitjacket for 11 days and subjecting her to 29 rounds of electroconvulsive therapy. Across decades, Breda was treated not as a person, but as a problem to be managed — her pain unseen, her voice unheard.Yet Unseen is also a story of fierce resilience. Refusing to be defined by the failures of the system, Breda fought to reclaim her health, her voice and her life. Through courage, determination and a relentless search for dignity, she uncovered a sense of self that had long been buried.Blending deeply personal narrative with a forensic study of 23 years of psychiatric records, Breda exposes the devastating consequences of a system that too often loses sight of the human being at its heart.